Halimo Mohamed

• Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
• Monitored vital signs regularly, detecting any abnormalities or changes in condition to promptly inform medical professionals.
• Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
• Documented detailed daily reports on each resident's progress, informing adjustments in care plans when necessary.
• Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.

• Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
• Consulted with supervisors to assess cases and plan strategies for enhancing care.
• Prepared daily offerings to meet patient dietary needs.
• Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

• Greet and assist patients, visitors, and hospital staff with questions regarding patients room, department locations, meeting locations and special events
• Checked visitors in and out
• Helped with office tasks, taking messages, scanning documents and answering phone inquiries.

• Perform general office duties such as typing, operating office machines, and sorting mail and medical records.
• Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
• Clean and sanitize examination rooms.
• Patient liaison
• Escort patients between floors

• Answered inbound calls and directed to designated individuals or departments
• Informed customers about billing procedures, processed payments and provided payment option setup assistance
• Answer user inquiries regarding computer software or hardware operation to resolve problems.
• Upheld privacy and security requirements established by Accertify regulatory agencies
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery