Halina Gould

• Enhanced client satisfaction by providing personalized support and assistance in various tasks.
• Reduced response times for assistance requests by efficiently prioritizing and organizing tasks.
• Improved team productivity with effective communication, planning, and coordination of resources.
• Answered phone calls from customers and supply houses
• Organized paperwork
• Organized tools/supplies
• In Voice costumers
• Handled credit card and cash payments

****family owned business

• Enhanced children''s emotional well-being by providing consistent and nurturing care.
• Implemented daily routines for optimal child development and created a structured environment.
• Encouraged social interactions through playdates, group outings, and community events.
• Assisted with homework and school projects, fostering a love for learning in the children.
• Oversaw household duties such as light housekeeping tasks or running errands when required.
• Prepared healthy, age-appropriate snacks and meals.
• Organized and cleaned home after activities by picking up toys and straightening up play room.
• Played games, worked on puzzles, and read books to young children.
• Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
• Monitored children's play activities to verify safety.

• Improved tool organization
• Cleaned and restocked bathrooms
• Directed costumers to appropriate locations of building
• Take out trash
• Wash floors
• Supervised children while swimming for safety purposes
• Answer phone calls
• Attendance of swim lessons for those enrolled
• Performed routine inspections on tools and equipment to ensure optimal working condition
• Set up pool devices
• Cleaned pool for sanitary purposes
• Assisted in the procurement of new tools and supplies
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Contributed to store success by maintaining high standards of cleanliness throughout the facility.