Halina Thomas
Bentonville,AR
Summary
Professional project coordinator and quality analyst with 13+ years' experience. Strong understanding in maintaining and monitoring project plans, managing project budget, expenditures and timelines. Skilled in research, record keeping and management. Excellent relationship building, presentation and communication skills.
Overview
10
10
years of professional experience
Work History
Truck Driver Class A
J.B. Hunt
South Gate, USA
01.2022 - 01.2025
- Delivered products to customers on time, ensuring accuracy and completeness of orders
- Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues or concerns
- Managed paperwork such as bills of lading, delivery receipts, and logbooks accurately and efficiently
- Managed daily logs and records in compliance with DOT regulations, maintaining accurate documentation at all times
- Demonstrated strong customer service skills when interacting with clients during pickups/deliveries at various locations
Project Coordinator
DISYS Solutions Inc
Remote
01.2022 - 12.2022
- Delivered all project deliverables on time, within budget.
- Researched process issues and effectively communicated with project teams, operational departments, and stakeholders.
- Provided project reporting and summaries, analysis of reports and ensured quality control for drafting claimant letters, telephone scripts and website text
Life Insurance Agent
Primerica
Tustin, USA
01.2020 - 12.2022
- Analyzed clients' financial situations to determine appropriate life insurance coverage options
- Presented and explained various insurance policies to clients, highlighting benefits, features, and premiums
- Maintained accurate records of client interactions, policy details, and commission payments in CRM system
- Attended industry conferences and seminars to stay updated on market trends, product knowledge, and regulatory changes
- Demonstrated expertise in analyzing risk factors for different age groups and recommending suitable coverage options accordingly
Contract Administrator
TriMark USA
Irvine, USA
01.2019 - 12.2020
- Process all internal and external job paperwork as it relates to contract business in accordance with policies and procedures
- Examine performance requirements, delivery schedules, and estimate cost of material, equipment and production to verify completeness and accuracy
- Review bids, process specifications, test and progress reports
- Gatekeeper to make sure all jobs have necessary information per company policy manual invoices in accordance of contract and specified delivery dates
- Coordinate work of sales department with production and shipping department to implement fulfillment of contracts
- Prepare manual invoices in accordance of contract and specified delivery dates
Project Coordinator (Chain & Contract)
ISI Commercial Refrigeration/TriMark USA Strategic
Lewisville, USA
01.2017 - 12.2019
- Manage projects through all phases of job including initial job set-up, stage invoicing, purchasing, customer communication of timelines, shipment of product, final project reconciliation and billing
- Work with Project Manager, Estimator and Sales to verify accuracy of contract to most current quote and plans available
- Identify and communicate the schedule for all phases of the project, making sure the customer's expectations and productions schedules are synchronized
- Review all contracts and ensure all required documents and instructions comply in order to prevent payment delays at the end of the project
Operations Supervisor
Safe Harbor Marina
Lewisville, USA
01.2015 - 12.2017
- Coordinated and oversaw daily operations and the maintenance of facility
- Worked closely with clients to guarantee that executed leases and contracts are well understood to prevent defaults
- Performed quarterly reviews of lease and vendor contracts to confirm compliance with necessary regulations
- In partnership with Human Resources, designed and scheduled regular training for all employees
- Created a process that led to improvement of customer satisfaction scores and increased business traffic by 30%
Education
Certificate - Surgical Technology
Concorde Career College
01.2015
Skills
- ERP Systems
- Project Management
- Outstanding interpersonal and communications skills
- Presentation Skills
- Excellent leadership and teamwork skills
- Proficient computer skills including MS Office (Excel, Word, Outlook)
- Project Planning
Timeline
Truck Driver Class A
J.B. Hunt
01.2022 - 01.2025
Project Coordinator
DISYS Solutions Inc
01.2022 - 12.2022
Life Insurance Agent
Primerica
01.2020 - 12.2022
Contract Administrator
TriMark USA
01.2019 - 12.2020
Project Coordinator (Chain & Contract)
ISI Commercial Refrigeration/TriMark USA Strategic
01.2017 - 12.2019
Operations Supervisor
Safe Harbor Marina
01.2015 - 12.2017
Certificate - Surgical Technology
Concorde Career College
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