Halle Ford
Cape May
Summary
- Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
- Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
- Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
7
7
years of professional experience
Work History
Service Bartender
The Lobster House
05.2022 - Current
- Enhanced customer satisfaction by providing personalized drink recommendations based on individual preferences.
- Improved efficiency in order preparation by multitasking various responsibilities such as mixing drinks while simultaneously engaging with customers.
- Collaborated with event planners to develop custom drink menus and beverage packages for special events, ensuring memorable experiences for attendees.
- Collaborated with kitchen staff to ensure timely delivery of food items, improving overall guest satisfaction.
- Safeguarded venue reputation by handling escalated situations professionally and discreetly, resolving conflicts without incident.
- Contributed to a positive team atmosphere through clear communication and cooperation with fellow bartenders and servers.
- Streamlined bar operations by maintaining a clean and organized workspace, ensuring efficient service during peak hours.
- Reduced wait times by quickly and accurately preparing orders, delivering a seamless experience for customers.
Customer Service Cashier
Bella (small Business)
04.2021 - 10.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Food Runner
Beach Club of Cape May
06.2018 - 06.2020
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Education
No Degree - Health Sciences
Atlantic Cape Community College
Cape May Court House, NJ10-2025
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ06-2022
Skills
- Patience and empathy
- Efficient multitasking
- Reliability and punctuality
- Memory retention
- Teamwork and collaboration
- Problem-solving
- Listening skills
- Attention to detail
- Customer relationship building
- Reliability
- Adaptability and flexibility
Timeline
Service Bartender
The Lobster House
05.2022 - Current
Customer Service Cashier
Bella (small Business)
04.2021 - 10.2021
Food Runner
Beach Club of Cape May
06.2018 - 06.2020
No Degree - Health Sciences
Atlantic Cape Community College
High School Diploma -
Lower Cape May Regional High School