Halle Gleason
Lee,NHMo
Summary
Salon Coordinator with an exceptional attention to detail and a team-player attitude.
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Francescas
Leawood, Kansas
04.2024 - Current
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Ensured compliance with safety regulations and company policies.
- Managed customer service inquiries and complaints in a timely manner.
Sales Associate
Summit Zoo Pets
Lees Summit, MO
07.2023 - 03.2024
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
Salon Coordinator
Beauty Brands Salon & Spa
Lees Sunmit, MO
11.2021 - 07.2023
- Greeted customers and provided them with salon services information.
- Provided administrative support to the salon team, including scheduling appointments and managing customer records.
- Developed and maintained client relationships by providing excellent customer service.
- Maintained cleanliness of the salon area by ensuring that all equipment was properly sanitized before use.
- Answered incoming calls promptly and effectively routed them to appropriate personnel.
- Organized inventory of supplies needed for daily operations of the salon.
- Performed cash handling duties such as accepting payments, issuing receipts, and balancing cash drawers at the end of each shift.
Education
High School Diploma -
Lees Summit West High School
Lees Sunmit, MO05-2023
MCC Longview
Lees Sunmit, MOSkills
- Customer service and satisfaction
- Money Handling
- Customer Relations
- Telephone Etiquette
- Team Management
- Product and service knowledge
- Exceptional organization
- Customer interaction
- Cleanliness and sanitation
- Salon retail sales
- Training staff
- Decision-making skills
Timeline
Assistant Manager
Francescas
04.2024 - Current
Sales Associate
Summit Zoo Pets
07.2023 - 03.2024
Salon Coordinator
Beauty Brands Salon & Spa
11.2021 - 07.2023
High School Diploma -
Lees Summit West High School
MCC Longview