Summary
Overview
Work History
Education
Skills
Timeline
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Ha’lle Jagers

Mayflower,AR

Summary

Accomplished educator and manager with a proven track record at Bright Horizons, adept in fostering team collaboration and enhancing customer service. Skilled in problem-solving and computer literacy, I've significantly improved operational efficiency and client satisfaction. My approach combines active listening and organizational prowess, driving positive outcomes and fostering inclusive, supportive environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Bright Horizons

Teacher
05.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Manager

Independent Living Services
12.2023 - 04.2024
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Mentored and trained new hires, fostering a supportive work environment that facilitated professional growth.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.

Front Office Manager

Child Enrichment Center
04.2018 - 09.2022
  • Monitored financial transactions at the front desk, ensuring accurate billing procedures and minimizing discrepancies.
  • Resolved guest complaints professionally, maintaining positive relationships with customers for future business opportunities.
  • Developed effective communication channels within the team to improve decision-making process and problem-solving abilities.
  • Enhanced guest satisfaction by efficiently managing front office operations and addressing customer concerns promptly.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Managed phone/email/mail
  • Maintained a clean and organized work environment, promoting a professional image of the childcare center
  • Organized staff schedules to ensure coverage during all operational hours, accounting for peak times and special events.

Team Leader

Papa Murphy's Take and Bake Pizza
12.2017 - 12.2018
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
  • Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.

Lead Infant Teacher

Bright Star Daycare
09.2016 - 12.2017
  • Kept classroom and feeding areas clean, neat, and safe.
  • Boosted communication skills among infants through engaging storytelling and song sessions.
  • Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
  • Enhanced overall classroom management efficiency by streamlining processes such as attendance tracking, diaper changes, snack distribution, and activity setup.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.

Lead Infant Teacher

The Children’s Center Rehabilitation Hospital
08.2015 - 08.2016
  • Kept classroom and feeding areas clean, neat,
  • Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
  • Promoted development of social, emotional, and communication skills in infants.
  • Developed strong relationships with parents by maintaining open communication channels and providing regular updates on their child''s progress.
  • Used proper sanitizing techniques for toys, surfaces, and equipment.
  • Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
  • Promoted physical development among infants through daily exercise routines and fine motor skill-building activities.
  • Maintained accurate records of each infant''s developmental milestones, achievements, and areas for improvement.

Education

Mayflower High School
Mayflower, Ar
06.2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Dependable and responsible
  • Attention to detail
  • Time management
  • Flexible and adaptable
  • Excellent communication
  • Computer skills
  • Organizational skills
  • Organization and time management
  • Verbal communication
  • Problem resolution
  • Decision-making
  • Active listening
  • Calm under pressure
  • Multitasking Abilities

Timeline

Bright Horizons

Teacher
05.2024 - Current

Front Desk Manager

Independent Living Services
12.2023 - 04.2024

Front Office Manager

Child Enrichment Center
04.2018 - 09.2022

Team Leader

Papa Murphy's Take and Bake Pizza
12.2017 - 12.2018

Lead Infant Teacher

Bright Star Daycare
09.2016 - 12.2017

Lead Infant Teacher

The Children’s Center Rehabilitation Hospital
08.2015 - 08.2016

Mayflower High School

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Ha’lle Jagers