Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halle McGarry

Charlottesville,VA

Summary

A team player with outgoing, positive demeanor and proven skills in establishing rapport with clients, families and co-workers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with passion for developing relationships, cultivating a partnership and growing business.

Overview

7
7
years of professional experience

Work History

Server

Buffalo Wild Wings
Charlottesville, VA
01.2024 - 08.2024
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Served food and beverages to patrons and confirmed complete orders.
  • Prepared checks, itemizing total meal costs and taxes.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Private Nanny

Hooper Family
Wilmington, NC
08.2022 - 10.2023
  • Regulated children's schedules to balance rest, learning and play.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Documented and communicated daily reports outlining each child's daily activities.

Preschool Teacher

the learning tree
Wilmington, NC
03.2021 - 06.2022
  • Taught children foundational skills in colors, shapes and letters.
  • Met with parents to discuss child behavior and academic progress.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Incorporated music, art and theater into lesson planning.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Adapted instructional techniques according to student learning styles and progress.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Engaged with children on individual basis to build positive, trusting relationships.

Administrative Assistant

Owens & Minor
Mechanicsville, VA
03.2020 - 01.2021
  • Scheduled appointments, meetings and events for management staff.
  • Inventoried and ordered supplies for office.
  • Maintained accurate department and customer records.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.

Server/hostess

Giovannni's Brickoven Pizzeria
Glastonbury, CT
06.2017 - 08.2018
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Answered phones promptly to record and confirm reservations.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.

Education

GED -

GED Testing
North Carolina

Skills

  • Guest Engagement
  • Dining customer service
  • Sales Techniques
  • Positive and professional
  • Dining crew workflow optimization
  • Relationship Management
  • Performance Improvement
  • Service prioritization
  • Teamwork and Communication

Timeline

Server

Buffalo Wild Wings
01.2024 - 08.2024

Private Nanny

Hooper Family
08.2022 - 10.2023

Preschool Teacher

the learning tree
03.2021 - 06.2022

Administrative Assistant

Owens & Minor
03.2020 - 01.2021

Server/hostess

Giovannni's Brickoven Pizzeria
06.2017 - 08.2018

GED -

GED Testing

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Halle McGarry