Delegated new incoming work daily to team members, coordinating and adjusting task ownership by reviewing bandwidth
Serve as a technical expert and mentor for junior consultants, providing guidance on best practices, troubleshooting complex integration issues, and supporting professional development.
Maintained quality-focused performance benchmarks and schedules when managing project teams.
Workday Consultant II
TopBloc
Chicago, IL
01.2023 - 06.2024
Implemented solutions to optimize connections between Workday and external systems.
Refined existing integrations for better efficiency with the assistance of tools like Studio, Core Connectors, and EIBs.
Addressed and resolved over 25 issues weekly in the post-production phase.
Workday Consultant
TopBloc
Chicago, IL
02.2022 - 01.2023
Conducted comprehensive analysis of current integration systems across more than 20 clients.
Optimized data validation processes, minimizing manual intervention for HR and payroll teams.
Engaged in design reviews with clients to enhance software quality
Undergraduate Coordinator
America Reads/America Counts
Champaign, IL
08.2020 - 05.2021
Frequently exchanged written and verbal communication with tutors, program admin, and site liaisons regarding tutoring matters
Held and attended meetings with program colleagues to evaluate program needs and establish strategies for the growing program