Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Halle Pinc-Sutterfield

Tucson, AZ 85704,Arizona

Summary

Dynamic professional in both complex and simple operations including problem-solving, conflict deescalation, task delegation, record keeping, and person/product management. I am a great leader as well as team player, I work well under pressure and enjoy costumer and employee interactions. I am an energetic and efficient addition to your workforce who will create positive change from within while complying to all necessities.

Overview

3
3
years of professional experience

Work History

Trader Joe's Crew Member

Trader Joe's
09.2023 - Current
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Ensured proper storage conditions for perishable items, resulting in reduced spoilage rates.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collaborated with team members to meet daily objectives and maintain smooth store operations.
  • Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
  • Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.

Site Manager

Green Lake Lutheran Ministries
05.2025 - 07.2025
  • Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
  • Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
  • Resolved issues between employees and customers using company policies.
  • Assumed responsibility for personnel deployed to work site.
  • Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Conducted thorough risk assessments to proactively address potential issues before they escalated into costly problems.
  • Evaluated performance metrics to identify areas for improvement in both individual employee performance and overall project management strategies.
  • Created weekly and monthly reports and presentations for management team.
  • Coordinated site investigations, documented issues, and escalated to executive teams.
  • Improved team productivity with targeted coaching and performance monitoring.

Barista

Catalina Coffee LLC
12.2022 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Associate of Arts - Journalism And Environmental Science

Pima Community College
Tucson, AZ
08-2027

Skills

  • Retail store operations
  • Great customer service
  • Team leadership and active team member
  • Clear verbal and written communication
  • Complex and simple decision-making
  • Implementation and creation of sales techniques
  • Policy implementation
  • Budget control/expense tracking
  • Emergency response
  • Positive attitude
  • Offers redirection clearly with positive reinforcement

Languages

Spanish
Limited Working

Interests

I enjoy taking classes in art, history, and literature I regularly write poetry and short stories as well as play guitar I enjoy spending time with my young siblings as well as fiance Additionally, I love to be outdoors, exploring and offering service to those in need

Timeline

Site Manager

Green Lake Lutheran Ministries
05.2025 - 07.2025

Trader Joe's Crew Member

Trader Joe's
09.2023 - Current

Barista

Catalina Coffee LLC
12.2022 - 01.2025

Associate of Arts - Journalism And Environmental Science

Pima Community College
Halle Pinc-Sutterfield