Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Halle Suarez

Slidell,LA

Summary

Highly-motivated individual with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Talented in quickly mastering new skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Executive Director

Chick-fil-A Gause Blvd.
Slidell, LA
01.2023 - Current

Responsibilities include:

  • Assisting the Hiring Director with hiring new team members.
  • Resolving guest complaints through CARES.
  • Identify and improve day-to-day systems.
  • Worked to help create and implement a system to maximize products by reducing waste and lowering positive food cost gap by 0.4%.
  • Prioritize stewardship and financial return by leading food cost initiatives and maximizing talent investment.
  • Hosted a workshop with 4 operators in the Southwest Region to improve Positive Food Cost Gap.
  • Perform and finalize month end.
  • Review financial reports ensuring accuracy and looking for opportunities within the business.
  • Exclusive opportunity to learn from 4 different operators in the New Orleans Market to gain knowledge and understand different perspectives of running a successful business.
  • Implement policies and procedures to improve staff performance.
  • Conduct director performance evaluations semiannually.

Kitchen Director

Chick-fil-A Gause Blvd.
Slidell, LA
01.2020 - 12.2023

Responsibilities include:

  • Ordering and managing daily inventory.
  • Implemented a process for chicken credits to ensure proper portion size.
  • Vendor Accountability
  • Create and implement a system for inventory control.
  • Coached and trained team leaders on weekly inventory counts and daily truck ordering.

Senior Team Leader

Chick-fil-A Gause Blvd.
Slidell, LA
04.2018 - 01.2020

Responsibilities include:

  • Conducting weekly inventory counts.
  • Ensuring restaurant cleanliness in designated real estate responsibilities.
  • Learning inventory ordering and ensuring product was being received in a timely manor.
  • Leading day shifts in the Back of house.

Physical Therapy Technician

Action Physical Therapy
Slidell, LA
04.2019 - 04.2019

Responsibilities include:

  • Assisting patients with performing light exercises
  • Cleaning and preparing treatment areas and equipment.
  • Changing and washing patients' linens and pillows.

Team Leader

Chick-fil-A Siegen Lane
Baton Rouge, LA
09.2017 - 11.2018

Responsibilities include:

  • Setting up training schedules with new team members and trained on Back of House operations.
  • Lead kitchen staff and managed night shift operations.
  • Communicated inefficiencies in operations to Director of Operations.

Crew Leader

Chick-fil-A Northshore Square Mall
Slidell , LA
01.2016 - 08.2017

Responsibilities include:

  • Evaluating inefficiencies in procedures and creating solutions.
  • Learning how to be a leader through leadership development.
  • Training new team members in both Front of house and Back of house operations.
  • Leading night shifts and end of day processes.

Team Member

Chick-fil-A Northshore Square Mall
Slidell , LA
08.2014 - 01.2016

Responsibilities include:

  • Serving Customers with Genuine Hospitality.
  • Following systems for consistent efficiency.

Education

Bachelor of Arts - Business Management

Southeastern Louisiana University
Hammond, LA
05-2022

Some College (No Degree) - General Studies

Louisiana State University And A&M College
Baton Rouge, LA

Some College (No Degree) - General Studies

Delgado Community College
New Orleans, LA

Skills

  • Finance and Accounting
  • Facilities and Equipment Oversight
  • Cost Reduction
  • Food Safety
  • Hospitality
  • Time Management

Certification

  • Serv Safe Certification Dec 2018

Timeline

Executive Director

Chick-fil-A Gause Blvd.
01.2023 - Current

Kitchen Director

Chick-fil-A Gause Blvd.
01.2020 - 12.2023

Physical Therapy Technician

Action Physical Therapy
04.2019 - 04.2019

Senior Team Leader

Chick-fil-A Gause Blvd.
04.2018 - 01.2020

Team Leader

Chick-fil-A Siegen Lane
09.2017 - 11.2018

Crew Leader

Chick-fil-A Northshore Square Mall
01.2016 - 08.2017

Team Member

Chick-fil-A Northshore Square Mall
08.2014 - 01.2016

Bachelor of Arts - Business Management

Southeastern Louisiana University

Some College (No Degree) - General Studies

Louisiana State University And A&M College

Some College (No Degree) - General Studies

Delgado Community College
Halle Suarez