Director of People and Talent with 10+ years of experience in training & development, executive onboarding, and leading global plans for yearly retention and talent attraction across multiple industries to improve KPIs
Overview
12
12
years of professional experience
Work History
Director of People and Talent
LinkedIn
01.2020 - Current
Leads the strategic oversight of learning and development initiatives, managing a $500,000 budget each year
Supports the HR function through detailed administration of technical activities, reducing costs by over 15%
Assists in updating engineering plans and training programs, reducing the inefficiency levels by 14% in Q1
Improves forecasting and scalability for hiring programs to increase operational objectives for sales reports
Maintains data integrity and audits for executive channels, decreasing key stakeholder turnover by over 27%
Redesigns process improvements to boost GTM operations for UX product and service launches for KPIs
Formulates simulation models of problems relating to conflicting objectives to boost efficiencies for boards
People Operations Business Partner
Google
01.2019 - 01.2020
Provides a weekly report on new hire data, including time tracking and upcoming deadlines for verifications
Validated onboarding agreements and training concepts based on requirements, reducing risk by over 78%
Coordinated with internal departments, including Sales, Marketing, Finance, and People Operations Leaders
Gives SOP policy guidance and interpretation for all productivity tools, decreasing inefficiencies by 54%+
Oversaw project management, campaign development, and creative production for brand identity restructures
Hired, built, and managed a team of 10+ program managers, who led development for forecasting training
Achieved a 25% increase in satisfaction by conducting onboarding & offboarding meetings for people teams
Increased employee retention by updating training documents and SOPs, resulting in a 40% decrease in risk
HR Specialist
WeWork
01.2015 - 01.2019
Led a team of 40+ teams in developing retention-based programs that yielded a 4.2%+ increase in 3 months
Incorporated data analytics into project design and implemented targeted strategies that increased outcomes
Created the Operational Development Model to incorporate practice training into 1:1 and group sessions
Strengthened partnerships and communication with internal stakeholders to improve adoption percentages
Spearheaded the compensation, benefits, leave, and payroll regulations with the Directors, boosting retention
Education
Bachelor of Arts - Human Resources Management
North Carolina A&T State University
Greensboro, NC
Skills
Exceptional relationship builder with the ability to actively listen to and resolve minor complaints, then devise solutions to issues before escalation and irreversible damages from miscommunication and low engagement
Effective quality control abilities are best demonstrated through onboarding managers and executives to increase team morale levels for the team, which strengthens relationships and mentorship milestones
Influential team leadership skills that complement valuable cross-departmental communication methods during onboarding and training of directors & managers to comply with changing company regulations
Thorough problem solver, through applying necessary systems implementation and assessments to mitigate risk, while increasing process improvement coaching for Executive Stakeholders and investors