Hallee Pell-Brown
Jacksonville,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Middle Office Analyst
Cantor Fitzgerald LLC
11.2021 - Current
- I ensure our companies settlement requirements are met for matching for both DTC and Euroclear trades
- My daily tasks include gathering information from both my front office traders and customer middle office representatives in order to help facilitate proper settlement across different settlement locations. My responsibilities also include resolving trade issues whether this be simple for example a price difference or more complex where we need to onboard a new client or clearing house. I also contact many parties in order to help resolve failing trades. I use different programs in order to complete my work such as CTM, TRACE/TRAQS, Euroclear, DTCC, etc. I am on the Fixed income team, and handle products ranging from US Corporate bonds to Money Market securities to Mortgage Backed Securities.
Administrative Assistant
Westminster Pharmacy Services
06.2021 - 11.2021
- I engage with the pharmacy leadership on a daily basis helping with the business projects through meeting engagements, organizational practices and other administrative duties
- On a daily basis I work with the VP of Pharmacy in order to complete business office tasks and make sure the pharmacy is running smoothly.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Executed record filing system to improve document organization and management.
- Assisted development and implementation of new administrative procedures.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Senior Monitor/Shift Manager
Opinion Access
01.2019 - 06.2021
- As a senior member of the management team, I worked daily to make sure that Opinion Access mets the needs of their clients in regards to the quality of data collection from our research efforts
- Every day I prepared the interviewing staff with a detailed briefing to highlight the expectations for study
- Then, through monitoring of call quality and data analysis, the interviewers are coached based on where improvements can be made
- It was my primary responsibility to ensure we are delivering quality data to our clients above everything else
- I was also responsible for making sure that all call center and office procedures and policies are adhered to by the employees.
Education
Bachelor of Science -
The Pennsylvania State University
State College, PA12.2020
Skills
- Familiar with multiple office computer software programs including:
- Microsoft Word, Excel, Power Point and Outlook
- Google Docs
- Excellent Presentation and communication skills
- High level of attention to detail
- Precision and Accuracy
- Proactive and Self-Motivated
Additional Information
- 2
Timeline
Middle Office Analyst
Cantor Fitzgerald LLC
11.2021 - Current
Administrative Assistant
Westminster Pharmacy Services
06.2021 - 11.2021
Senior Monitor/Shift Manager
Opinion Access
01.2019 - 06.2021
Bachelor of Science -
The Pennsylvania State University
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