Halleigh M. Kraker

Administered total rewards programs for diverse employee groups, enhancing engagement and satisfaction.

• Coordinated annual open enrollment processes, ensuring seamless communication of benefits options.
• Collaborated with HR teams to develop effective benefits communication strategies.
• Evaluated reward strategies through survey results and focus groups, identifying areas for continuous improvement.
• Reviewed and updated policies to ensure compliance with industry standards and best practices.
• Drafted communication materials for employee benefits, enhancing clarity on health insurance and retirement plan options.
• Managed over 25 simultaneous employee accommodations while ensuring ADA compliance.
• Partnered with leave manager to finalize accommodations and address undue hardships.

• Designed and launched 'Grins & Wins Week', a company-wide recognition celebration driving a 21% YoY increase in platform usage and a 60% boost in manager recognitions and a 37% boost in peer recognitions.
• Led enterprise-wide employee recognition strategy; increased platform recognitions by 52% and unique givers by 68% YoY.
• Facilitated cross-functional collaboration with HR, experience & culture, and total rewards to align PXC strategy.
• Coordinated intranet (Simpplr) and performance management (PerformYard) launches; led engagement survey process achieving 12-point engagement and 15-point leadership effectiveness gains.
• Executed wellness campaigns across platforms, consistently surpassing engagement and communication KPIs.

• Designed and launched engagement and department-specific surveys, enhancing employee feedback mechanisms and increasing response rates by 24%.
• Conducted 350+ stay interviews, creating a central dashboard to inform retention strategy.
• Rolled out new wellness benefit in under 60 days; led four wellness challenges tied to employee experience.
• Directed 10+ cross-functional projects, delivering on-time and within budget.
• Developed demographic dashboards for leadership to support data-driven decision-making; streamlined Excel and Paycom reporting.
• Contributed to 2023 Impact Report showcasing organizational growth and highlighting key PXC initiatives.

• Orchestrated onboarding for 150+ hires; revamped orientation to boost early engagement and inclusion.
• Managed 2600+ monthly inquiries in HR inbox; streamlined protocols for timely escalation and resolution.
• Executed lifecycle actions in Paycom; provided data analytics for DEIB projects to support informed decision-making.
• Digitized 400+ employee files, leading transition to cloud-based document storage for improved accessibility and security.

• Served as HR liaison facilitating communication between U.S. staff and international stakeholders.
• Developed compliance tracking tool reducing service costs by up to 17%.
• Selected for cross-training and special project due to consistently strong performance.