Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halleigh Shingle

Abington,PA

Summary

Reliable cashier with background in retail and customer service environments. Known for maintaining speed, accuracy and courtesy under pressure. Strengths include cash handling, POS systems operation, and exceptional customer interaction skills. Contribute to customer satisfaction improvement in previous roles by offering prompt, efficient service.

Overview

2
2
years of professional experience

Work History

Cashier - Counter

Sublime Cupcakes
Wyomissing, PA
08.2024 - Current
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Built and maintained productive relationships with employees.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers promptly and responded to questions.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed sales transactions to prevent long customer wait times.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and orders.
  • Offered customers carry-out service at completion of transaction.
  • Resolved customer complaints professionally in accordance with company policy.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Counted and balanced cashier drawers.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Maintained current knowledge of store promotions to highlight sales to customers.

Food Prep Cooking Assistant

Andy Pepper's
Oley, PA
12.2022 - Current
  • Organized and labeled stock of ingredients to maintain needed inventory levels.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.
  • Restocked cupboards, refrigerators and service stations with new food items or supplies.
  • Assisted with portioning of meals for customers or clients.
  • Observed food safety and sanitation protocols to reduce germ spread.
  • Prepared food items according to recipes and instructions.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Prepared workstations with ingredients and tools to increase efficiency.
  • Grilled and deep fried various foods from meats to potatoes.
  • Followed health codes when handling food products by wearing protective clothing including hats, gloves and aprons.
  • Completed special orders according to customer dietary needs.
  • Provided customer service by responding to inquiries regarding menu items or special orders.
  • Ensured all ingredients used were fresh before using them in meal preparations.

Education

Dental Hygiene

Montgomery County Community College
Blue Bell, PA
06-2028

Skills

  • Sales support
  • Effective communication
  • Multitasking Abilities
  • Cash handling and management
  • Merchandise packaging
  • Honest and dependable
  • Professionalism
  • Store merchandise stocking
  • Sales transactions
  • Mathematical accuracy
  • Reliability
  • Microsoft office
  • Credit card transactions
  • Multitasking
  • Point of sale operation
  • Order taking
  • Interpersonal skills
  • Payment collection
  • Critical thinking
  • Credit card processing
  • Attention to detail
  • Work ethic and integrity
  • Detail-oriented
  • Customer satisfaction
  • Cash drawer balancing
  • Decision-making
  • Order verification
  • Decision making aptitude

Timeline

Cashier - Counter

Sublime Cupcakes
08.2024 - Current

Food Prep Cooking Assistant

Andy Pepper's
12.2022 - Current

Dental Hygiene

Montgomery County Community College

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