H. Allen Stokes
Leominster,MA
Summary
Skilled at establishing sustainable people strategy to evolve customer service to patient experience. Proven ability to deliver enterprise goals through strategic planning and implementation. Deliver growth and retention through acquisitions and organic store growth.
Overview
16
16
years of professional experience
Work History
Director of Pharmacy and Retail Operations
Walgreens
04.2021 - Current
- Navigated ever-changing policies and procedures, including but not limited to COVID while maintaining compliance with statutory, regulatory and local, state and federal guidelines.
- Direct day-to-day operational functions for 6 districts in multiple states, providing leadership to over 1,500 employees across 77 pharmacy locations delivering over $750 million in total revenue.
- Developed and executed recruitment and retention strategy centered on engagement through team member investment as well as accountability to results.
- Ensured genuine communication with patients when adverse effects took place as result of pharmacy services.
- Fostered collaboration and peer to peer accountability throughout northeastern region to establish and deliver revenue results while protecting patient and team member experience.
District Manager of Pharmacy and Retail Operations
Walgreens
02.2020 - 04.2021
- Oversaw execution of company programs and initiatives to deliver results across 14 locations in greater Atlanta area.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Established partnerships to enhance/improve company brand in local communities.
District Manager of Pharmacy and Retail Operations
Walgreens
04.2018 - 02.2020
- Oversaw execution of company programs and initiatives to deliver results across 12 locations in southeastern GA.
- Analyzed operational expenses and cost of inventory to identify losses and developed strategies for increased profits.
- Led recruitment and retention efforts to deliver holistic approaches to staffing challenges in rural GA.
Store Manager
Walgreens
08.2013 - 04.2018
Assistant Manager
Walgreens
03.2009 - 08.2013
Art Auctioneer
Park West Gallery
05.2007 - 03.2009
Education
Bachelor of Science - Exercise Science
Truman State University
Kirksville, MOSkills
- Patient and Team Member Experience
- Pharmacy and Retail Operations
- Community Partnership Development
- Recruitment and Retention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Director of Pharmacy and Retail Operations
Walgreens
04.2021 - Current
District Manager of Pharmacy and Retail Operations
Walgreens
02.2020 - 04.2021
District Manager of Pharmacy and Retail Operations
Walgreens
04.2018 - 02.2020
Store Manager
Walgreens
08.2013 - 04.2018
Assistant Manager
Walgreens
03.2009 - 08.2013
Art Auctioneer
Park West Gallery
05.2007 - 03.2009
Bachelor of Science - Exercise Science
Truman State University