Halley Culver
Irvine,CA
Summary
Hardworking Entrepreneur skilled in coordinating programs, business planning and culture development. Visionary and decisive leader with a clear understanding of complex business needs.
Overview
10
10
years of professional experience
Work History
Pet Care: House/Pet Sitter & Dog Walker
Self-employed
, CA
01.2020 - Current
- Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email and text.
- Fed, watered and cared for dogs, cats, and horses.
- Helped treat animal skin and eyes with ointments and other medications.
- Monitored pet behavior for any signs of distress or illness and reported any changes to the owner immediately.
- Provided overnight stays at client homes during vacations or business trips to ensure continuity of care for their pets.
- Provided emotional support when pets were feeling anxious due to separation from owners.
- Discussed behavioral issues with clients in order to develop strategies for resolving them effectively.
- Developed long-term relationships with clients and bonded with animals through regular contact.
- Walked dogs regularly to promote exercise and maintain proper health and fitness.
Personal Shopper
Instacart
01.2020 - 01.2021
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Server
The Public House By Evan's Brewing Company
07.2018 - 01.2020
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
Server, Busser
P.F. Chang's Bistro
01.2018 - 07.2018
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
Busser
Maggiano's Little Italy
08.2017 - 01.2018
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
Server, Busser, Expo/Food-Runner, Hostess
Karl Strauss Brewing Company
10.2015 - 08.2017
- Memorized the monthly food and beer pairing, on top of featured cask night and seasonal brews.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Worked well in diverse team settings by partnering with others to complete tasks.
Hostess
J.T. Schmid's Restaurant & Brewery
10.2013 - 08.2016
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
Education
Bachelor of Arts - Economics, Minor in Entrepreneurship
Chapman University
Orange, CA06.2024
Associate of Arts - Economics, AAT
Orange Coast College
Costa Mesa, CA12-2023
IGETC - Certificate
Orange Coast College
Costa Mesa, CA12-2020
Skills
- Strategic Selling
- Growth Hacking
- Adaptability and Dependability
- Customer Service and Client Relationship Management
- Team Leadership
- Decision Making
- Budget Control and Cost Reduction
- Focus and Follow-Through
- Originality and Creativity
- Honest and Trustworthy
Class Projects
POPWHITE; Special Topics in Business: Corporate Entrepreneurship
- I was able to work with managers and CEOs on implementing change within the company, including: user interface, website & product design, and widely researched analysis of "4 P's" on specific products.
The Blade Buddy; Fundamentals of Marketing
- With this project I took a previously failed product and created it into a purposeful one. I did this by introducing current trends, a new marketing mix, and a thorough SWOT analysis.
Udemy; Customer Acquisitions and Insight
- Through growth hacking and strategic selling, I was able to discover more alternatives for company user growth, as well new markets to focus on.
Game Theory Lecture; Intermediate Microeconomic Theory
- Put together a class lecture, along with a class activity (Prisoner's Dilemma & Nash Equilibrium) on ways we experience topics of game theory in life.
Immigration: Canada vs. Mexico; Special Topics in Economics: The Modern Political Economy
- Research paper on current topics.
Timeline
Pet Care: House/Pet Sitter & Dog Walker
Self-employed
01.2020 - Current
Personal Shopper
Instacart
01.2020 - 01.2021
Server
The Public House By Evan's Brewing Company
07.2018 - 01.2020
Server, Busser
P.F. Chang's Bistro
01.2018 - 07.2018
Busser
Maggiano's Little Italy
08.2017 - 01.2018
Server, Busser, Expo/Food-Runner, Hostess
Karl Strauss Brewing Company
10.2015 - 08.2017
Hostess
J.T. Schmid's Restaurant & Brewery
10.2013 - 08.2016
Bachelor of Arts - Economics, Minor in Entrepreneurship
Chapman University
Associate of Arts - Economics, AAT
Orange Coast College
IGETC - Certificate
Orange Coast College
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