Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Halley Langhorst

Greenwood,IN

Summary

Caring and skilled advocate passionate about positively impacting programs and helping participants by providing expert support. Familiar with case management and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach.

Overview

4
4
years of professional experience

Work History

Triage and Intake Advocate

The Julian Center
08.2022 - Current
  • Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
  • Established trusting relationships with clients by maintaining open lines of communication throughout the entire representation process.
  • Managed complex caseloads with diligence, prioritizing tasks to ensure timely resolution of cases.
  • Delivered friendly service and offered expert support in every interaction.

Front Desk Attendant

Barkefellers
05.2021 - 12.2021
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.

Restaurant Team Member

McAlister's Deli
10.2020 - 04.2021
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Greeted guests pleasantly and answered menu questions.

Education

Bachelor of Social Work -

Indianapolis University, Purdue University Indianapolis (IUPUI)
05.2023

Master of Social Work -

Indiana University - Purdue University Indianapolis
Indianapolis, IN
12.2025

High School Diploma -

Perry Meridian High School
05.2019

Skills

  • Case Management
  • Collaboration and Teamwork
  • Relationship Building
  • Active Listening
  • Judgement and Decision Making
  • Problem-solving abilities
  • Interpersonal Skills
  • Legal knowledge

Accomplishments

  • Being on the Dean's List for multiple semesters throughout my years of college and high school.
  • Achieved a certificate by completing Indiana Victim Assistance Basic Academy with accuracy and efficiency.

Timeline

Triage and Intake Advocate

The Julian Center
08.2022 - Current

Front Desk Attendant

Barkefellers
05.2021 - 12.2021

Restaurant Team Member

McAlister's Deli
10.2020 - 04.2021

Bachelor of Social Work -

Indianapolis University, Purdue University Indianapolis (IUPUI)

Master of Social Work -

Indiana University - Purdue University Indianapolis

High School Diploma -

Perry Meridian High School

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Halley Langhorst