Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halli Burton

Summary

Professional sales specialist with strong background in driving revenue growth and customer satisfaction. Skilled in client relationship management, product knowledge, and strategic sales techniques. Focused on team collaboration, adaptable to changing needs, and committed to achieving results. Known for reliability and consistently meeting sales targets.

Experienced with understanding customer needs and providing tailored solutions. Utilizes effective sales techniques to drive customer engagement and product sales. Knowledge of building strong client relationships and delivering exceptional service.

Overview

3
3
years of professional experience

Work History

Selling Specialist

Coach Store
05.2025 - Current
  • Collaborated with co-workers to discuss product sales to maintain inventory of desired items.
  • Provided product samples, coupons and incentives to persuade consumer interest.
  • Managed time wisely during peak periods for seamless customer assistance without compromising quality service delivery.
  • Enhanced customer satisfaction by addressing concerns promptly and offering tailored solutions for individual needs.
  • Analyzed customer needs to suggest products to meet individual demands.
  • Maintained up-to-date knowledge of industry trends and competitor offerings, adjusting sales strategies accordingly.
  • Exceeded sales goals consistently with effective product demonstrations and persuasive communication skills.
  • Organized store displays aesthetically, showcasing products in an appealing manner to attract potential buyers.
  • Boosted sales performance by implementing innovative selling techniques and providing excellent customer service.

Customer Service Representative

Macys Department Store
06.2022 - 11.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Maintained up-to-date knowledge of product and service changes.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Barista

Bergstrom International Airport
08.2023 - 09.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team
  • environment through effective communication and collaboration with colleagues.

Education

Licensed Esthetician -

Paul Mitchell The School
Austin, TX
06-2025

High School Diploma -

McNeil
Austin, TX
05-2022

Skills

  • Goal oriented
  • Upselling strategies
  • Competitor analysis
  • Customer service
  • Teamwork and collaboration
  • Time management
  • Cleaning and sanitizing
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Active listening
  • Cash handling
  • Positive customer engagement

Timeline

Selling Specialist

Coach Store
05.2025 - Current

Barista

Bergstrom International Airport
08.2023 - 09.2023

Customer Service Representative

Macys Department Store
06.2022 - 11.2024

Licensed Esthetician -

Paul Mitchell The School

High School Diploma -

McNeil

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