Proactive and caring worker with experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference.
Overview
9
9
years of professional experience
Work History
Youth Support Specialist
New Directions Youth & Family Services
05.2023 - 11.2024
Helped educate youth in various life skills such as job applications, bank accounts, hygiene, etc. and connected them with appropriate resources to do so
Enhanced communication skills amongst youth by organizing group discussions and team-building exercises.
Developed strong rapport with youth and family members to ensure effective boundaries and communication
Utilized de-escalation techniques in order to provide necessary crisis intervention
Maintained detailed case notes on each youth's progress throughout their involvement in the program, collaborating with team members to create support plans
Team Leader
Just For Kids
05.2022 - 08.2022
Create and implement engaging activities for Before and After School Programs
Support planning and implementation of activities
Supervise children grades K-5
Supervise children during activities
Tutor
Project LEARN
12.2021 - 05.2022
Tutored students in English as a second language, reading and writing
Used variety of teaching methods to successfully help wide range of students.
Mentored students with focus on developing acceptance and empathy
Mentored students with focus on developing independence and self-confidence.
Pro Shop Administrator
New Rochelle Tennis Club
05.2018 - 08.2018
Sold merchandise to members
Prepared food and sold to members
Booked tennis courts for members
Responsible for inventory
Camp Counselor
BounceU
06.2015 - 08.2017
Supported implementation of fun and engaging activities for campers
Supervised camper activities to address behavioral issues and promote fun, safety and inclusivity.
Documented activities, injuries and accidents to inform parents and maintain consistent records.
Assisted in preparing meals and snacks to provide nutritional needs to campers.
Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.
Worked as "Party Pro" in an event called Sensory Bounce: Special event for children with autism, children who are on the spectrum, and children with sensory issues
Education
Bachelor of Arts - Humanities And Social Sciences
University At Buffalo
05.2023
Skills
Youth Support
People Management
Verbal and Written Communication
Giving Constructive Feedback
Coaching and Mentoring
Teamwork and Collaboration
Monthly Inventory
Behavior Redirection
Issue Resolution
Trauma-informed care
Additional Information
Interned in a Kindergarten classroom at Seely Place Elementary School (January 2019-May 2019)
Contact
Buffalo, NY 14214
Education
Buffalo, NY
Timeline
Youth Support Specialist
New Directions Youth & Family Services
05.2023 - 11.2024
Team Leader
Just For Kids
05.2022 - 08.2022
Tutor
Project LEARN
12.2021 - 05.2022
Pro Shop Administrator
New Rochelle Tennis Club
05.2018 - 08.2018
Camp Counselor
BounceU
06.2015 - 08.2017
Bachelor of Arts - Humanities And Social Sciences
University At Buffalo
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