Talented professional brings high-level business, marketing, and sales acumen. Drives competitive growth through proactive relationship building and pursuit of business opportunities. Savvy to industry trends, practices, and customer demands. Committed to building strong and loyal client relationships and partnerships built on trust. 15 years of experience working in the relationship and consultative sales. Personable candidate excited to employ leadership and project management skills. Adept in budgeting, event planning, and delegating tasks with a focus on clear and attainable goals. Reliable and committed to fostering a positive and inclusive environment.
Overview
14
14
years of professional experience
Work History
MEMBERSHIPS & BUSINESS PARTNERSHIPS CLUB DIRECTOR
CURE MALIBU
08.2022 - Current
Streamlined club operations by introducing efficient systems and processes, resulting in improved performance.
Revolutionized the member journey by developing and executing innovative processes, taking the helm of every facet of member interaction
Spearheading the management, sourcing, and vetting of inbound leads, meticulously navigated the pipeline of prospective members, and orchestrated seamless new member interviews and onboarding experiences
Responsible for managing interactions with VIP clients and leads.
Enhanced club membership by implementing innovative marketing strategies and hosting engaging events.
Orchestrating the conception and successful launch of new locations, showcasing a keen eye for detail and strategic vision
Spearheaded the establishment of a prestigious location within the renowned Four Seasons Hotel, ensuring a seamless and upscale introduction to the market
Collaborating as a pivotal member of the executive leadership team, working directly alongside the CEO to drive strategic initiatives, enhance operational efficiency, and contribute to the overall vision and success of the company.
Enhanced company revenue by identifying new market opportunities and executing targeted sales campaigns.
Secured high-profile members/clients through effective relationship management and persuasive negotiation skills.
Spearheaded innovative marketing strategies to elevate brand awareness and attract potential clients.
Make strategic, tactical, and operational decisions on matters including budgets, staffing levels, and departmental policies and procedures.
Conducted thorough market research to identify emerging trends and capitalize on potential opportunities for growth.
Delivered compelling presentations to key stakeholders that effectively communicated value propositions aligned with their interests, driving buy-in for proposed projects or partnerships.
Established strong relationships with community partners to increase club visibility and promote collaboration opportunities.
Coordinated staff training sessions for enhancing professional development opportunities, and improving employee retention rates.
Oversaw event planning activities from concept to execution, consistently delivering memorable experiences for attendees.
Supervised a diverse team of both full-time and part-time event-based Guest Experience team members, consisting of medspa, spa, fitness, salon and customer service teams.
Aesthetic Sales Consultant
CASSILETH BEVERLY HILLS
03.2020 - 08.2022
Diligently attend to the well-being of every patient throughout their procedural journey, ensuring a secure, supportive, and compassionate environment
Prioritized the importance of making each patient feel acknowledged, understood, and well-informed and providing a white glove experience
Delivered relationship-centric consultative sales by meticulously vetting leads and engaging clients in a comprehensive dialogue
Educated clients on the intrinsic value of our offerings, elucidating the surgeon's approach, procedural intricacies, and streamlined processes
Successfully cultivated a high-trust rapport, resulting in an impressive increase in sales revenue and consistently surpassing quarterly targets with a closing rate of 74-85%.
Generated increased sales revenue through effective lead generation and follow-up efforts.
Aesthetic Sales Consultant & Practice Manager
ATLANTA APC PLASTIC SURGERY
10.2016 - 03.2020
Demonstrated expertise in lead generation and cultivating valuable referrals, fueling sustainable growth and revenue
Consistently achieved or exceeded sales quotas, boasting an impressive 75% quarterly close rate through effective sales strategies and management
Boosted client satisfaction by providing personalized consultations and tailored surgical recommendations.
Exhibited leadership skills in developing and executing impactful marketing strategies, resulting in enhanced brand visibility and heightened audience engagement
Efficiently managed office operations, encompassing staffing, training, and recruitment, ensuring a high-performing team
Proficient in social media management, successfully elevating online presence to bolster brand recognition and engagement.
Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Assisted in the development of care plans tailored to individual patient needs, improving overall health outcomes.
Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
Evaluated and optimized office workflows for peak efficiency, identifying areas of improvement and implementing necessary changes to better serve patients and staff alike.
Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
Enhanced brand visibility by developing and implementing targeted marketing campaigns.
Increased customer engagement through the creation of compelling social media content and strategies.
Developed visually engaging marketing materials to support product launches and promotions.
Coordinated public relations activities, securing positive press coverage for company initiatives.
Behavioral Health Technician II at Discovery Behavioral Health / Cliffside MalibuBehavioral Health Technician II at Discovery Behavioral Health / Cliffside Malibu