Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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Hallie Brantley

Hallie Brantley

Arlington,TX

Summary

Motivated Project Manager with 15 years of experience controlling all stages of projects from inception through monitoring and closing, exceeding expectations of being on time, on budget with exceptional interpersonal skills which drive increased sales and customer retention.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Partner Services Manager

Agile Mind
Grapevine, TX
09.2016 - Current
  • Coordinate and plan partner driven activities including, virtual implementation planning meetings, implementation goal setting and monitoring, technical needs and requirements, staff and student rostering, professional learning opportunities, milestone setting, print material logistics and database administration
  • Assess project scope to confirm details and understand partner expectations in advance, Ongoing monitoring and support of partnership progress throughout implementation lifecycle with focused solutions on industry-specific workflow and protocols, tailoring implementations to partner needs
  • System analysis, participation data, ongoing professional development attendance and partner engagement
  • Assist account executives with strengthening client relationships through targeted solutions
  • Conduct internal territory meetings to evaluate partnership health, perform re-forecast of project variables as necessary and delegate next steps for continued partnership satisfaction, retention and growth
  • Research, escalate and reconcile technical issues with engineering and content teams
  • Provide extensive sales support to; Vice President of Sales, Professional Services Directors, inside/outside educational managers including pre-sale collaboration, account creation, demo site execution and ongoing sales support post sale
  • Seek and deliver expansion opportunities to increase partner engagement and deepen partner relationships
  • Partner services Manager supporting 2/3rd of organizations current partnerships, covering 5 territories with 85% Partnership renewal and 90% revenue renewal by extending high quality and efficient support service

Head2Toe Fitness Studio (Part Time)

Certified Personal Trainer
Grand Prairie, TX
10.2016 - 05.2017
  • Developed, planned and led personal and group fitness sessions
  • Trained clients during strength training, cardio vascular exercise and stretching
  • Promoted safe and interactive environment for club clients and members
  • Monitored proper execution and form of clients and adjusted positions to improve results and safety
  • Designed specific workout systems for individual clients based on performance ability
  • Drove client retention, managing daily classes and individual sessions

Office Manager

Melmedtronics, Inc/Pharmaceutical C-trials Inc
Hurst, TX
08.2007 - 06.2010
  • Supervised daily Site Management Organization operations managing staff of four
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall personnel performance
  • Coached new hires on company processes while managing employees to achieve maximum production. Delivered performance reviews, recommending additional training or advancements.
  • Coordinated and aligned corporate and office schedules and disseminated important work information to employees.
  • Administered compliance regulations in areas such as FDA Regulatory and IRB submissions, clinical trial agreements and budget negotiations
  • Organized and implemented new corporation website launch with external website Development Company
  • Organized trade-show participation including booth registration, travel arrangements and deployment of marketing materials
  • Account Receivables; including general ledger journal entries and distribution of payments
  • Resolved escalated customer related issues and internal employee challenges

Team Coach

Classic Gymnastics
Bedford, TX
01.2004 - 01.2008
  • Prepared and coached students for regional, state and national competitions.
  • Provided individual private lessons, for gymnastics, cheer and tumbling. All athletes went on to make JV and Varsity cheer. `
  • Head Cheer coach for 2 years with our first private cheer team, coordinated and organized practice, choreography, competition preparation, program management of uniforms, program development and execution.
  • Prepared and coached students for regional, state and national competitions.
  • Provided individual private lessons, for gymnastics, cheer and tumbling resulting in high return on investment for athletes who went on to try out and make the Varsity team.
  • Head Cheer coach for 2 years with our first private cheer team, coordinated and organized practice, choreography, competition preparation, program management of uniforms, program development and execution.
  • Worked one on one with students to motivate and encourage growth and improve performance.
  • Former competitor for 10 years, finishing out at level 10 USAG.

Product Marketing Representative/Sales Support Administrator

Pearson Education
Coppell, TX
07.2001 - 08.2007
  • Provided Sales and marketing support to four regional sales representatives acting as liaison between sales representatives and school districts maintaining and improving effective lines of communication
  • Provided primary customer support to internal and external customers. Built and maintained excellent customer relationships through timely response to inquiries
  • Corresponded directly with TEA and school district administrators’ pre and post-sale on product availability, implementation deadlines and state adoption requirements
  • Resolved concerns with products or services to help with retention and drive sales
  • Scheduled Professional Development workshops for all new clients coordinating with consultants on location, registration, food, marketing material delivery, including organization of In-service sessions, and special events for all new material launches
  • Prepared and assembled media kits for sales adoptions for 200+ school districts
  • Utilized SAP to prepare various correspondence, reports and other written material
  • Developed and implemented fulfillment documentation and procedures

Education

High School Diploma -

South Grand Prairie High School
Grand Prairie, TX
05.1993

Skills

  • G-Suite
  • Microsoft Suite
  • Zoom/Slack/Skype
  • Salesforce
  • Database Management/LMS
  • Database administration
  • Application support
  • Office administration
  • Administrative support
  • E-Learning Implementation Specialist
  • Project Management
  • Account Reconciliation
  • Technical Support
  • Policy and Procedure Modification
  • Training and Development
  • Task Management
  • Personal Trainer
  • Effective communicator
  • Interpersonal and Collaborative
  • Problem Solver, Results Oriented and Resourceful
  • Reliable, Dependable and Responsible

Certification

  • CPT - Certified Personal Trainer - October 2017-October 2021

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Whatever is in me is stronger than what is out there to defeat me.
Dr. Caroline Myss

Timeline

Head2Toe Fitness Studio (Part Time)

Certified Personal Trainer
10.2016 - 05.2017

Partner Services Manager

Agile Mind
09.2016 - Current

Office Manager

Melmedtronics, Inc/Pharmaceutical C-trials Inc
08.2007 - 06.2010

Team Coach

Classic Gymnastics
01.2004 - 01.2008

Product Marketing Representative/Sales Support Administrator

Pearson Education
07.2001 - 08.2007

High School Diploma -

South Grand Prairie High School

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Hallie Brantley