Hallie Epps
Dallas,TX
Summary
Experienced and passionate community management professional with a proven track record of fostering engagement and building vibrant communities. With five years of diverse experience spanning community management, sales, marketing, business development, and client success, bringing a multifaceted skill set to drive meaningful connections and sustainable growth. Adept at cultivating relationships, understanding client needs, and delivering tailored and exceptional experiences. Ready to leverage expertise to empower communities and drive impactful outcomes in a dynamic environment.
Overview
5
5
years of professional experience
Work History
Community Program Manager
Evanta, A Gartner Company
04.2024 - Current
- Establishes, cultivates, and maintains relationships with C-level executives and regional vendor sponsors and prospects
- Establishes and grows connections with regional sales executives to bring awareness to communities and bolster sales efforts
- Drives C-Level attendance to in-person and virtual programs to meet attendance quotas
- Uses excellent verbal and written communication skills to curate communication with C-level executives of Fortune 1000 companies
- Responsible for all client-facing aspects of the programs, including communicating with executive attendees, speakers, and sponsor attendees
- Serves as host/MC of both in-person and virtual programs which includes public speaking in front of a large live audiences
- Ensures the attendee and sponsor experience is excellent
- Travels to in-person programs multiple times per year
Associate Community Program Manager
Evanta, A Gartner Company
03.2023 - 04.2024
Client Services Partner
Evanta, A Gartner Company
06.2022 - 02.2023
- Acted as point of contact and liaison between assigned accounts and Evanta event staff including Operations, Sales, and Content Team
- Developed in-depth knowledge client business, industry and priorities to drive meaningful engagement and value-added interactions
- Proactively assessed, clarified, and validated client needs and value received, measured through frequent client interactions
- Developed strategic plans of action (through use of business plan) to achieve client specific goals and objectives
- Partnered with Content Liaison to ensure alignment of sponsor content to event content
- Acted as host/MC at sponsored events including public speaking in front of large live audiences
- Responsible for communication and driving C-level attendance to in person gatherings to meet attendance quotas
Business Development Specialist
Gartner
07.2021 - 05.2022
- Partnered with Sales Executives to create customized strategic plans for sales territories, with a goal of supporting their monthly, quarterly and annual revenue targets.
- Generated leads by prospecting potential clients, identified new sales opportunities with existing clients, and qualified inbound leads.
- Researched prospective and existing companies, C-Level executives, business trends, and competitive intelligence to prepare relevant and tailored outreach to secure meetings.
- Proactively scheduled calls with prospective and existing clients via phone, email, LinkedIn, and cold calling.
- Educated prospects and clients on the value of Gartner's products and services.
- Shadowed and owned calls with aligned Sales Executive.
- Supported follow up actions to enable pipeline progression and drive client engagement.
Business Development Associate
Gartner
11.2020 - 06.2021
Outside System Sales Trainee
Reynolds And Reynolds
05.2019 - 08.2020
- Completed training in sales techniques, negotiations, operations, and in-depth product knowledge of internal Retail Management Syste
- Trained clients on large array of software products.
- Tracked leads, maintaining robust database of contacts and sales activities.
Education
Bachelor of Arts - Communications
Texas A&M University
College Station, TX05.2019
Skills
- Community Engagement
- Relationship Building and Management
- Lifelong Learner
- Public Speaking
- Data Entry
- Challenger Sales Method
- Advanced Communication and Interpersonal Skills
- Proficient in Microsoft/Apple/Google Programs
Accomplishments
Achieved 171% of 2023 community attendance/engagement quota
Timeline
Community Program Manager
Evanta, A Gartner Company
04.2024 - Current
Associate Community Program Manager
Evanta, A Gartner Company
03.2023 - 04.2024
Client Services Partner
Evanta, A Gartner Company
06.2022 - 02.2023
Business Development Specialist
Gartner
07.2021 - 05.2022
Business Development Associate
Gartner
11.2020 - 06.2021
Outside System Sales Trainee
Reynolds And Reynolds
05.2019 - 08.2020
Bachelor of Arts - Communications
Texas A&M University
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