Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hallie Ewart

Delta,UT

Summary

Strong Customer Service and Leadership Skills, proven ability to take on additional projects, sought out by youth when working as a mentor and tutor, quick learner, skilled with Microsoft Office, Google Software, social media, and Adobe Photoshop, love to take on new challenges.

Overview

3
3
years of professional experience

Work History

Americorps Member

AmeriCorps
08.2023 - 10.2023
  • Provide one-on-one tutoring in person and/or online for struggling students.
  • Track individual student attendance and provide support through checking in/out daily to decrease the number of absences.
  • Classroom Substitute Teacher.
  • Teach Wyman Sexual Risk Avoidance Education Teen Outreach Program class to students after school to reduce teenage pregnancy.
  • Organize community service projects.
  • Volunteer in direct, indirect, and civic service projects.

Front Desk Receptionist

Premier Pediatrics
05.2023 - 08.2023
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Efficiently processed updated client information and payments into database.
  • Prioritized tasks while staying focused on several projects simultaneously; diligently followed up on outstanding items.
  • Maintained a friendly, approachable style to build relationships and work harmoniously with others at all times.

Collections Specialist

Discover Financial Services
05.2022 - 06.2023
  • Counseled debtors on payment options and arranged installment agreements.
  • Processed payments and applied to customer balances.
  • Negotiated to collect balance in full.
  • Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
  • Achieved performance goals on consistent basis.

Account Manager

Discover Financial Services
03.2023 - 05.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Monitored and analyzed customer feedback to identify opportunities for improvement.
  • Provided expert customer service on each call.

Front Desk Receptionist

Retro Fitness
07.2022 - 09.2022
  • Managed front desk and greeted members.
  • Answered inbound calls.
  • Mastered gym computer programs and became so proficient that I taught coworkers how to use the programs.
  • Handled customer complaints and answered questions about services and equipment.
  • Processed member applications and fees, collected insurance information, issued memberships, and gave tours of the facility.
  • Updated member records with new contact information and payment details.

Student Assistant

Southern Utah University
10.2020 - 05.2022
  • Greeted incoming office visitors, answered questions, and directed individuals to office locations.
  • Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
  • Performed data entry and database management to accurately record information and protect data from unauthorized access.
  • Ordered and stocked office supplies to maintain available resources.
  • Made outbound calls to businesses asking for donations.
  • Managed office while supervisors were out of the office.

Education

Associate of Science - Chemistry

Southern Utah University
Cedar City, UT
08.2022

Skills

  • Team Management
  • Written Communication
  • Active Listening
  • Good Telephone Etiquette
  • Public Speaking
  • Critical Thinking
  • Conflict Resolution
  • Problem-Solving
  • Multitasking Abilities
  • Microsoft Word

Timeline

Americorps Member

AmeriCorps
08.2023 - 10.2023

Front Desk Receptionist

Premier Pediatrics
05.2023 - 08.2023

Account Manager

Discover Financial Services
03.2023 - 05.2023

Front Desk Receptionist

Retro Fitness
07.2022 - 09.2022

Collections Specialist

Discover Financial Services
05.2022 - 06.2023

Student Assistant

Southern Utah University
10.2020 - 05.2022

Associate of Science - Chemistry

Southern Utah University

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Hallie Ewart