Hallie Faust

Company Overview: StarTex Software provides software solutions including EHS Insight, the easy-to-use, cost effective solution for Environmental, Health & Safety (EHS) Management and Corporate Sustainability.

• Responsible for designing and developing training programs for the SaaS software, EHS Insight, by building various training material: How-To Videos, Live Webinars, ELearning Modules.
• Collaborates with internal product release stakeholders (the SMEs) to develop knowledge base articles and other learning strategies to support future product releases and enhancements
• Implement formal knowledge of instructional design and Adult Learning Theory
• Reviews, evaluates, and modifies existing training resources; recommends an compiles appropriate modifications to be completed with release cycles
• Lead the best practice standards in Storyline for the Customer Education Team
• Shares knowledge from subject-matter experts to the Customer Education Team for other training projects.

Company Overview: The Children’s Learning Institute (CLI) at McGovern Medical School at UTHealth Houston is the preeminent resource for learning solutions that produce tested, proven, effective results through scientific research and evidence-based interventions.

• Built 10 user-paced webinars with data reporting and user progress tracking in the LMS
• Gamification research within Storyline functions to bring improvements to dated course programs
• Transformed 8 existing Spanish courses into HTML courses with new reflection activities; and provided answers and support for troubleshooting the new publishing method
• Met with subject matter experts to gather content and define learning goals
• Shared development methods with the development team and facilitated group discussions of learning gaps toward suitable solutions per project

Met compliance with Level AA of Web Content Accessibility Guidelines (WCAG) by:

• Completed an Alt Text writing class for images, charts, graphs, and photos
• Initiated compliance concerns with content teams and review teams
• Offering my expertise in eLearning strategies to meet compliance
• Implementing techniques, utilizing Articulate's Focus Order, Alt Text, and other features

(5-month contractor with UTHealth that turned into full-time employment)

• LinkedIn Learning; Articulate 360: Advanced Actions, Interactive Learning, Rise, GPT-4
• Designed multimedia in compliance with Level AA of WCAG for e-readers
• Assisted in building and testing Storyline projects, led by other Instructional Developers on the ID Team

Noteworthy Projects:

• Custom Security Identification Display Area (SIDA) Courses for Daytona Beach International (DAB) and Dallas Love Field (DAL) Airports
• Custom Movement-Area Driver Course for Friedman Memorial Airport (SUN)
• Airport 101 and Aviation Careers Training for Adams & Associates; Job Corps (16-hour course content)

As an ID Lead & Editor, I managed Script Revisions, which included requests (from clients and working with internal Aviation SMEs) over several client-customized courses. These include: airport security coordinator (ASC), credentialing (TAC), Airfield Driver, Cargo Hazard and Hazmat, and other training courses- all included in but not exclusive to 49 CFR 1542.3 and 14 CFR Part 139.

Additional Accomplishments:

• Developed eLearning Module Scripts with SMEs and Stakeholders, maintained revision histories for compliance, and made revisions for final approval
• Piloted a Airport Security Coordinator (ASC) Project Plan for a new genre of security training with Articulate Rise
• Collated data for our course records to measure progress and content coverage
• Facilitated team meetings and led the user experience design of each project as a content editor and design planner
• Compiling and updating content and media into SCORM-compliant courses for production
• Planned and redesigned Recurrent Training; to optimize intuitive and interactive user engagement, and increase learning retention
• Developed supplemental instructions for disadvantaged learners while complying with ADA
• Design consultant for the ASC Training Workbook supplemented with the Instructor-Led Class (finding solutions that fit for in-person and virtual classes)
• Assist in the Filming Project at Dallas Love Field Airport for filming Movement and Non-Movement Driver Training Courses.

• Implemented translations for online courses
• Learned new eLearning methodologies
• Accumulated knowledge of aviation and airport terminology
• Storyline variables, slide masters, and interactives

Company Overview: As one of the largest partners to major wireless carriers in the United States, Mobilelink has quickly become one of the best known major brick and mortar wireless retailers in the US.

• Conducted new-hire training surveys and analyzed/collated the results into Excel Spreadsheets for training metrics an improvement
• Developed & formatted 15 training guides for internal trainees within a few months to support virtual Instructor-Led programs due to COVID-19, with 15 additional guides for instructors.
• Proofed, edited, and organized content according to the needs assessment using Instructional Design Theory
• Collaboration with the HR Team on workforce hiring/scheduling issues, and while conducting an ADDIE needs analysis on the learning gaps, the determination was a virtual training implementation was not within budget constraints
• Uploaded modules into SCORM/ADP LMS and ran reports on student progress
• Printed, enveloped, and mailed Training Certificates to Store and Regional Managers
• Daily collaboration with training department on content creation and revisions
• Script editor for virtual Instructor-Led Training (vILT)