Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
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Hallie Hannum

Boulder,CO

Summary

Enthusiastic and dedicated undergraduate student at The University of Colorado Boulder, with proven skills in customer service and team collaboration, honed at Zoka's Restaurant & Bar and The Venue Theatre. Excelled in friendly and welcoming guest service and team assistance, enhancing guest experiences and operational efficiency. Skilled in multitasking and communication, adept at fostering positive interactions with diverse age groups. Ability to thrive in fast-paced settings, communicate effectively with both customers and team members, and deliver exceptional service. Known for strong interpersonal skills, a creative mindset, and a commitment to continuous learning and problem-solving.

Overview

2
2
years of professional experience

Work History

Main Host

Zoka's Restaurant & Bar
08.2021 - 08.2023
  • Greeted customers with a cordial and welcoming attitude and provided friendly and warm presence throughout dining experience.
  • Took care of bussing all indoor dining and outdoor patio tables, as well as maintaining a neat front of house area, and would maintain clean dining room and bar areas.
  • Assisted servers with additional tasks such as filling and/or refilling drinks, delivering food and drinks to tables, assisting servers with table orders, and other similar tasks.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time.
  • Moved tables and adjusted seating to accommodate groups with special requests and/or large parties, and retrieved high chairs for children.
  • Answered customer questions about hours, seating, and menu information.
  • Answered phone calls to take orders, give information and document reservations.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Completed daily side work and opening and closing duties without fail.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.

Stage Manager

The Venue Theatre
05.2023 - 07.2023

Stage Manager, Choreographer, and Assistant Choreographer for Matilda Jr. at The Venue Theatre.

  • Worked with children (ages Preschool-7th grade) in rehearsals interacting with children and their parents.
  • Taught choreography for dances in the show.
  • Actively played interactive games with children before, during, and at the end of rehearsals, as well as watched over and led students through during games and cast bonding activities.
  • Worked with and accommodated kids of varying ages, levels of theatre experience, and disabilities, assisting in the needs of all kids throughout the rehearsal and performance process.
  • Worked with Directors/Choreographers in overseeing the rehearsal process and shows.
  • Assisted in keep a clean and orderly theatre space.
  • Kept a specific record of rehearsals describing what was accomplished during rehearsal and where students stood in preparation for the following rehearsal(s).
  • Collaborated with technical crew and cast to safeguard presentation of artistic vision.
  • Enforced safety measures to prevent any potential stage equipment hazards.
  • Worked with director to develop effective use of rehearsal times.
  • Prepared rehearsal studio by gathering set furniture, props, and costumes.

Education

Bachelor of Arts - English

University of Colorado At Boulder
Boulder, CO
05.2026

Skills

  • Team Collaboration
  • Customer Service
  • Writing skills
  • Telephone reception
  • Communication skills
  • Reservation Management
  • Reservation coordination
  • Multitasking proficiency
  • Experience with younger kids and students (younger kids and all the way up to high school)
  • Friendly and welcoming demeanor towards guests
  • Event Planning Assistance

Affiliations

  • The Venue Theatre
  • ROAM Boulder

Accomplishments

Was awarded the "Maggie Long Award" in April 2019 from The Venue Theatre.

  • The Maggie Long Award is an award dedicated to Maggie Long. The award is given to the student who best demonstrates and embodies Maggie's spirit of kindness, optimism, empathy, and dedication.


Served several positions in ROAM Boulder, CU Boulder's first student-run Fashion and Lifestyle magazine.

  • Hair and Makeup Director on the Editorial Board
  • Fashion Show Manager
  • Treasurer
  • Interim Vice President

Timeline

Stage Manager

The Venue Theatre
05.2023 - 07.2023

Main Host

Zoka's Restaurant & Bar
08.2021 - 08.2023

Bachelor of Arts - English

University of Colorado At Boulder
Hallie Hannum