Hallie Hudson
Prince George,VA
Summary
Motivated and proactive professional offering responsibility and problem solving skills. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
10
10
years of professional experience
Work History
Fulfillment Courier Contractor
Shipt
Prince George, Virginia
12.2024 - Current
- Ensured compliance with safety regulations during deliveries and handling items.
- Delivered packages to homes, businesses, hospitals, schools, construction sites and other locations in a timely manner.
- Responded promptly to requests from customers who needed changes made in their scheduled deliveries.
- Communicated with customers to confirm delivery details and preferences.
- Delivered groceries to customers promptly and efficiently.
- Managed route planning for timely deliveries across various locations.
- Maintained a clean and organized vehicle for safe transportation.
Delivery Assistant/Conflict Resolution personnel
Engage Food pantry
Chesterfield, Virginia
01.2021 - Current
- Assisted in organizing food donations for community distribution events.
- Packaged food items for delivery to clients in need.
- Maintained cleanliness and organization of storage areas and delivery vehicles.
- Collaborated with team members to ensure efficient delivery routes.
- Communicated with clients regarding delivery schedules and requirements.
- Participated in training new volunteers on food pantry procedures.
- Utilized GPS navigation systems for efficient routing purposes.
- Engaged with community members to promote pantry services and resources.
On Call Party Coordinator
CircusTrix
Glen Allen, VA
12.2022 - 12.2023
- Oversaw event logistics, venue scheduling and accommodations.
- Utilized internal databases to prepare and distribute guest lists, electronic invitations and registration processes.
- Produced contracts and invoices for events and monitored fee collection.
- Worked in tandem with department head to coordinate logistics of all calendar events.
- Conferred with customers to gather event requirements and explore opportunities.
- Documented events with details in customer preferences, financial considerations and successes and failures.
- Applied industry knowledge and personal expertise to customize meetings, conferences and conventions to specific standards.
Restaurant General Manager
Former Co-owner J&H Southern Grill
Prince George, VA
Jan2020 - Oct2021
- Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
- Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
- Encouraged patron loyalty by emphasizing customer-focused approach by staff.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Optimized profits by controlling food, beverage and labor costs daily.
- Managed accounts payable, accounts receivable and payroll.
- Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
- Updated computer systems with new pricing and daily food specials.
- Assessed operational performance to measure compliance with regulatory, industry and brand standards.
- Reduced food waste by overseeing and planning ingredients, anticipated customers and popularity of items.
Freelance Holistic Health Consultant
The Nautralpath
Fredericksburg, VA
08.2015 - 12.2017
- Stayed up to date on latest plans, products and services for different types of customers.
- Managed over 100 health plan-related calls in fast-paced calling and in person working environment
- Monitored clients' progress and compared to pre-determined health targets.
- Gathered health data from clients using self-assessment tools.
- Reported on clients' health status by interpreting data.
- oversaw development and implementation of health programs, initiatives and assessments.
- Educated community members on disease prevention, and holistic health resources.
- Evaluated data to identify and address community-specific health needs.
- Improved general health of clients by sharing nutrition information and fitness tips.
Education
Associate of Science - Medical Billing & Coding
Everest College - Tempe
Tempe, AZ05.2006
Skills
- Restaurant Operations Management
- Customer Service Best Practices
- Back of House Management
- Problem Solving
- Relationship Building
- Investigating Complaints
- Microsoft Office
- Written and Verbal Communication
- Critical Thinking
- Conflict Resolution
- Sales and Marketing
- Time Management
- Calm and Pleasant Demeanor
- Work Planning and Prioritizing
- Customer Retention
Timeline
Fulfillment Courier Contractor
Shipt
12.2024 - Current
On Call Party Coordinator
CircusTrix
12.2022 - 12.2023
Delivery Assistant/Conflict Resolution personnel
Engage Food pantry
01.2021 - Current
Freelance Holistic Health Consultant
The Nautralpath
08.2015 - 12.2017
Restaurant General Manager
Former Co-owner J&H Southern Grill
Jan2020 - Oct2021
Associate of Science - Medical Billing & Coding
Everest College - Tempe