Hallie Lostal
Jacksonville,NC
Summary
Dedicated professional with a background in patient care and customer service. Proven ability to take care of patients and deliver exceptional customer service, as well as train new team members. Working with others and helping them in a positive way is a passion of mine no matter the job I'm doing! I am a hardworking and compassionate individual who is ready to succeed with anything I do!
Overview
1
1
Certification
4
4
years of professional experience
Work History
PCT
Onslow Memorial Hospital
07.2025 - Current
- Monitored vital signs, reporting any changes to healthcare team promptly.
- Provided support in daily living activities, enhancing patient independence.
- Maintained cleanliness and organization of patient areas for optimal care delivery.
- Documented patient information accurately in electronic health records systems.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Provided emotional support to patients and families, easing their stress and anxiety during hospital stays.
Crew Member
Dunkin' Donuts
10.2023 - 08.2025
- Prepared and served food and beverages according to established quality standards.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Operated cash register, processed transactions, and maintained accurate cash handling procedures.
- Maintained cleanliness and organization of work area to ensure compliance with health regulations.
- Resolved customer inquiries and complaints promptly to enhance overall customer satisfaction.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Crew Member
Carvel Ice Cream Store
10.2022 - 09.2023
- Assisted in training new crew members on operational procedures and customer service protocols.
- Collaborated with team members to streamline workflow during peak hours for improved efficiency.
- Operated cash register, processed transactions, and maintained accurate cash handling procedures.
- Monitored inventory levels, restocked supplies, and communicated needs to management effectively.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
Education
Associate Degree in Nursing - RN
Coastal Carolina Community College
Jacksonville, NC05-2028
Certified Nursing Assistant -
Coastal Carolina Community College
Jacksonville, NC04-2025
Skills
- Vital sign monitoring
- CPR certification
- Customer service
- Cash handling
- Attention to detail
- Organizational multitasking
- Time management
- Teamwork and collaboration
- Problem-solving
- Integrity and honesty
Certification
- First Aid/CPR Certified
Timeline
PCT
Onslow Memorial Hospital
07.2025 - Current
Crew Member
Dunkin' Donuts
10.2023 - 08.2025
Crew Member
Carvel Ice Cream Store
10.2022 - 09.2023
Associate Degree in Nursing - RN
Coastal Carolina Community College
Certified Nursing Assistant -
Coastal Carolina Community College