Hallie Lowery
Florence,AZ
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Papa John's
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
Hostess/Server/Busser
Valentino's
04.2021 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Ace Hardware
05.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Certificate in Human Resources -
Pima Community College
Tucson, AZHigh school diploma - undefined
Florence High School
Florence, AZSkills
- Cooking
- Cashiering
- Restaurant Experience
- Host/Hostess
- Food Handling
- Cleaning Experience
- Serving Experience
- Food Preparation
- Restaurant Management
- Meal Preparation
- Cash Handling
- Food Safety
- Leadership
- Sales
- Organizational Skills
- Retail Sales
- Food Production
- English
- Math
- Kitchen Experience
- Computer skills
- Shift Management
- Microsoft Word
- Time Management
- Babysitting
- POS
- Microsoft Office
- Product Knowledge
- Staff Training
- Safety Understanding
- Following Instructions
- Organizing Work Stations
- Hospitality and Accommodation
- Complex Problem-Solving
Certification
CPR Certification
April 2023 to Present
Timeline
Cashier
Ace Hardware
05.2021 - 08.2022
Hostess/Server/Busser
Valentino's
04.2021 - 02.2023
Team Member
Papa John's
Certificate in Human Resources -
Pima Community College
High school diploma - undefined
Florence High School
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