HALLIE M. LINDSAY
Natural Women’s Health
Philadelphia,PA
28
years of professional experience
Skilled professional and published author, proofreader, and editor. Passionate about excellence in written communication using adaptive language and style. Adept at developing and delivering curriculum, leading writers, and collaborating with authors to support and achieve the completion of their manuscripts. Excellent verbal and written communication skills.
Work History
Receptionist
6 Months- Complete check in and out for patients.
- Answer and refer patient inquiries.
- Confirm appointments.
- Complete prep work.
- Assist patients with understanding their lab and imaging orders.
- Provide excellent customer service and hospitality to patients.
Ride share Driver
1 Year 3 Months- Published in Model with Purpose Magazine.
- Completed the leadership of the editorial composition of a manuscript.
- Previously served as an Assistant Editor and Staff Writer for a local newsletter with a distribution of 4,000.
Ride share Driver
4 Months- Provided service to riders with excellence and attention to their expressed needs with adaptability, resilience and kindness.
- Offered riders a safe environment with timely and expedient transport.
Substitute Teacher, After Care and Lunch Programs
9 Months- Served flexibly and with excellence as a substitute teacher for grades 1-2, middle and High School. Coordinated with teachers to ensure continuity with their students. Successfully gained rapport with students.
- Delivered safe and trusted leadership and care for students in the school’s daily After Care program.
- Coordinated and prepared scheduled lunches for grades 2-12. Created a respectful and encouraging environment for the students. Offered prayerful support and served as an example for the students.
Medicare Sales Representative, Call Center
6 Months- Managed high-volume client communication to promote Medicare plan options and enrollment.
- Delivered 95%+ satisfaction scores by clearly explaining coverage and navigating complex eligibility.
- Maintained up-to-date knowledge of plans and procedures to support sales pipeline.
Account Manager
4 Years 8 Months- Managed a portfolio of 300+ employer groups, providing benefit education and compliance support.
- Collaborated with internal teams to streamline onboarding and engagement processes.
- Led open enrollment campaigns, improving participation and client retention.
17 Years 8 Months
- Served as liaison between Fidelity Investments and plan participants.
- Delivered ongoing account education to maximize savings and minimize errors.
- Maintained regulatory alignment and operational continuity during restructuring.
Education
MBA - Business Administration
BA - English Literature
Skills
Freelance Editorial Organization
Storytelling
Writer
Editor
Team Collaboration
CRM & HRIS Systems (Salesforce
Proprietary Platforms)
Training & Development
Regulatory Compliance (ERISA
HIPAA
ACA)
Client Education & Policy Guidance
Accomplishments
- Accomplished increased punctuality from patients through encouraging successful time management while they are visiting with the providers.
Languages
Spanish
Limited Working
Timeline
Receptionist
Natural Women’s Health
12.2025 - CurrentRead More
Ride share Driver
Uber/Lyft Driver
10.2024 - 02.2025Read More
Ride share Driver
Freelance Writer/Editor/Proofreader
09.2024 - 12.2025Read More
Substitute Teacher, After Care and Lunch Programs
Cedar Grove Christian Academy
09.2023 - 06.2024Read More
Medicare Sales Representative, Call Center
The Carney Group
08.2022 - 02.2023Read More
Account Manager
The Board of Pensions of The Presbyterian Church (U.S.A.)
06.2016 - 02.2021Read More
Retirement Savings Associate
10.1998 - 06.2016Read More
University of Delaware
BA from English Literature
Read More
University of Phoenix
MBA from Business Administration
Read More
CREATIVE/ARTISTIC ENDEAVORS
- Handmade Cards
- Embossing
- Paper Doll Making
- Basic Watercolor Painting
- Arts and Crafts
- Holiday Decor and decorating services