Hallie Otake
Summary
Organized office professional with top-notch administrative skills and a developing background in the field of human services. History of surpassing business expectations, satisfying patients demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Overview
7
7
years of professional experience
Work History
Staff Assistant
Ku Aloha Ola Mau
06.2020 - 10.2023
- Improved office efficiency by streamlining administrative processes and implementing organizational systems.
- Managed extensive calendar scheduling for counselors and doctor visits, ensuring timely attendance to important engagements.
- Enhanced patient satisfaction by consistently providing friendly and efficient service at the front desk.
- Checked patient insurance, demographic, and health history to keep information current.
- Assisted patients experiencing difficulties navigating online patient applications, troubleshooting issues and providing guidance as needed.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Administrative Assistant
Mililani Memorial Park & Mortuary
06.2019 - 05.2020
- Supported various departments by rotating between tasks, ensuring consistent productivity across all areas.
- Handled front desk operations when necessary by answering any inquiries, and processing payments accurately and efficiently.
- Maintained high levels of accuracy in data entry and analysis, ensuring that contracts were processed efficiently and with minimal errors.
- Assisted the Vice President of Operations with minor projects and daily operations.
Office Assistant III-Temp
State Of Hawaii Department Of Public Safety
06.2016 - 03.2017
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Education
Associate of Applied Science - Health And Human Services
Hawaii Medical College
Honolulu02.2021
Skills
- Proficient in Microsoft Office
- Effective Multitasking
- Patient Relations Expertise
- Organized File and Record Keeping
- Strong Problem Solver
- Resilient Work
- Positive and engaging demeanor
- Willingness to learn
References
References available upon request.
Timeline
Staff Assistant
Ku Aloha Ola Mau
06.2020 - 10.2023
Administrative Assistant
Mililani Memorial Park & Mortuary
06.2019 - 05.2020
Office Assistant III-Temp
State Of Hawaii Department Of Public Safety
06.2016 - 03.2017
Associate of Applied Science - Health And Human Services
Hawaii Medical College
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