Hallie Pickens
Brookville,OH
Summary
I am a motivated waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Also, I am hardworking with strong organizational skills and always ready to help my coworkers with anything they may need. Lastly, I am reliable and will always show up and care about my customers and coworkers.
Overview
3
3
years of professional experience
Work History
Waitress
Rob's Restaurant
10.2020 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
Education
High School Diploma -
Brookville High School
Brookville, OHHigh School Diploma -
Miami Valley Career Technology Center
Clayton, OHSinclair Community College
Dayton, OHSkills
- Consistently putting customers safety and comfortability first
- Communicate well with my customers and gain a relationship with some of the regulars
- Create solutions to problems or concerns from the customers
- Staying positive and optimistic even when the job gets stressful
- Hardworking
Timeline
Waitress
Rob's Restaurant
10.2020 - Current
High School Diploma -
Brookville High School
High School Diploma -
Miami Valley Career Technology Center
Sinclair Community College
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