Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hallie Elise Herring

Dutch Harbor

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Assistant Manager

Palm Beach Tan & Beauty
12.2024 - 05.2025
  • Assisted in daily operations to ensure smooth workflow and adherence to company policies.
  • Managed scheduling and resource allocation to optimize team performance and efficiency.
  • Developed training materials for new hires, enhancing onboarding experience and knowledge retention.
  • Engaged with customers to address inquiries, ensuring high levels of satisfaction and service quality.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.

Cashier Team Lead

Freddys Frozen Custard And Steakburger
04.2024 - 12.2024
  • Trained new team members on register systems and customer service protocols.
  • Assisted in managing cash flow and balancing registers at shift end.
  • Resolved customer inquiries and complaints to enhance satisfaction levels.
  • Collaborated with management to streamline checkout processes for efficiency.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Operated POS cash register and equipment to collect payments.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.

Resort Babysitter

Los Caballeros Golf Club
06.2023 - 11.2024
  • Supervised children's activities, ensuring safety and engagement throughout sessions.
  • Prepared nutritious meals, accommodating dietary restrictions and preferences for children in care.
  • Developed and implemented age-appropriate learning activities to promote cognitive development.
  • Communicated regularly with parents regarding children's progress, behavior, and daily experiences.
  • Maintained a clean and organized environment to foster a safe play area for children.
  • Adapted quickly to changing situations, addressing needs of children effectively during playtime or meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.

Server

IHOP
01.2023 - 07.2024
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Trained new servers on menu offerings and service standards for consistency.
  • Managed table settings and maintained cleanliness to uphold restaurant standards.
  • Resolved customer complaints swiftly to maintain positive dining experiences.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

No Degree - Nursing

Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ

Wickenburg Highschool
Wickenburg, AZ
05-2024

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Workload management
  • Conflict resolution
  • Recruiting and interviewing
  • Multitasking and organization
  • Team collaboration
  • Strategic thinking
  • Adaptability and flexibility

Certification

CPR Certified

Timeline

Assistant Manager

Palm Beach Tan & Beauty
12.2024 - 05.2025

Cashier Team Lead

Freddys Frozen Custard And Steakburger
04.2024 - 12.2024

Resort Babysitter

Los Caballeros Golf Club
06.2023 - 11.2024

Server

IHOP
01.2023 - 07.2024

No Degree - Nursing

Maricopa Community Colleges, Estrella Mountain Community College

Wickenburg Highschool

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