Hallie Winters
Summary
Dedicated and compassionate nursing assistant with extensive experience in customer service, currently working in an orthopedic clinic. Proven ability to support patient care through effective communication, attention to detail, and a strong commitment to enhancing patient experiences and supporting recovery processes.
Overview
4
4
years of professional experience
Work History
Nursing Assistant
Sanford Orthopedics & Sports Medicine Center
07.2024 - Current
- Collaborated effectively with physicians and nursing staff to provide excellent patient care.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Efficiently managed the supply inventory for orthopedic equipment and materials, ensuring all necessary items were readily available when needed.
- Skilled at working independently and collaboratively in a team environment.
Waitress/Hostess
Green Mill Restaurant & Bar
09.2021 - 07.2024
- Greeted and seated guests in a warm and welcoming manner, maintaining a positive first impression for the restaurant.
- Took accurate food and beverage orders from guests, providing recommendations and accommodating special requests or dietary restrictions.
- Delivered orders promptly and accurately, ensuring guest satisfaction with meal presentation and quality.
- Anticipated and fulfilled guests' needs throughout their dining experience, including refilling drinks, providing extra utensils, and addressing any concerns or complaints.
Waitress/Hostess
Bar 209
02.2023 - 08.2023
- Greeted and seated guests in a warm and welcoming manner, maintaining a positive first impression for the restaurant.
- Took accurate food and beverage orders from guests, providing recommendations and accommodating special requests or dietary restrictions.
- Delivered orders promptly and accurately, ensuring guest satisfaction with meal presentation and quality.
- Anticipated and fulfilled guests' needs throughout their dining experience, including refilling drinks, providing extra utensils, and addressing any concerns or complaints.
Barista/Shift Supervisor
Starbucks Coffee Company
05.2020 - 09.2021
- Provided exceptional customer service by greeting and assisting guests, taking orders, and preparing a variety of coffee beverages according to Starbucks standards.
- Maintained a clean and organized workspace, including coffee stations, equipment, and dining areas, to ensure a pleasant and hygienic environment for guests.
- Assisted in training new baristas on coffee preparation techniques, customer service protocols, and store policies and procedures.
- Managed cash register transactions, including handling payments, processing refunds, and maintaining accurate sales records.
- Collaborated with the store manager and fellow shift supervisors to create and execute daily shift plans, delegate tasks, and prioritize workload to meet store goals.
- Led by example by demonstrating professionalism, teamwork, and a positive attitude, while also resolving customer issues and addressing employee concerns in a timely and effective manner.
Education
No Degree - Exercise Science
Bemidji State University
Bemidji, MNSkills
- Strong attention to detail
- Quick learner adept at mastering new skills and adapting to change
- Skilled in customer service
- Adept at multitasking
- Accustomed to operating efficiently in a fast-paced work environment
Timeline
Nursing Assistant
Sanford Orthopedics & Sports Medicine Center
07.2024 - Current
Waitress/Hostess
Bar 209
02.2023 - 08.2023
Waitress/Hostess
Green Mill Restaurant & Bar
09.2021 - 07.2024
Barista/Shift Supervisor
Starbucks Coffee Company
05.2020 - 09.2021
No Degree - Exercise Science
Bemidji State University
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