Halliny Capurro
Brentwood,CA
Summary
A dedicated professional looking to bring motivation, exceptional experience, innovation, leadership, discipline, and fresh views to the company. Able to maintains a team player mindset striving to surpass goals set forth with diligence, technical proficiency and results driven work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
17
17
years of professional experience
Work History
Ramp Agent
Delta Air Lines, Inc
07.2023 - Current
- Efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Assisted in reducing turnaround times by efficiently managing an unloading and loading of cargo and luggage.
- Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Banquet Server
Lone Tree Golf Club
08.2022 - 07.2023
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Maintained an clean and organized dining area for optimal guest comfort and enjoyment.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
Manager
Sunshine Cleaning
12.2013 - 07.2022
- Direct supervision of five employees; work schedules and and employee day to day interaction on site and in office
- Manage customer relations ensuring full customer satisfaction throughout entirely of transaction
- Manage cleaning team including but not limited to; training new employees, implementing standard cleaning procedures
- Maintain in-bouse duties and daily deposits.
Bank Teller
Wells Fargo
02.2013 - 12.2013
- Maintained standard safe money handling procedures in each transaction
- Daily customer service excellence with phone professionalism and transaction efficiency.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies
- Provided exceptional customer service, resulting in increased client retention and loyalty
Medical Assistant
Dr. Sarah Wasserbeauer
08.2011 - 01.2013
- Developed customer relations while ensuring appointments were scheduled efficiently
- Personally ensured each patient room was stocked, cleaned, equipment sanitized and set up for Dr
- Wasserbeauer for each appointment to run smoothly
- Aided Dr
- Wasserbeauer with patient injections, suture removal, and patient vital signs
- Maintained front of
- House operations were taken care of daily; case filing and patient file management.
Office Assistant
NSA Wireless
08.2007 - 07.2011
- Provided exceptional customer support that resulted in repeat and increased business
- Effectively managed campaigns that achieved client objectives with side walk audits, leasing and zone filing audits, picture audits
- Maintained office operations while providing excel deliverables, collecting and scanning documents, operational data entry and general office tasks.
Education
CPR Certification -
Certified Medical Assistant -
Medical Assistant Certificate -
Carrington College California
Antioch, CASkills
- Ramp Checklist Completion
- Safety Procedures
- Customer Service
- Fluent in Portuguese,Spanish and Italian
- Schedule Preparation
- Project Planning
- Administration and Reporting
- Customer Relationship Management
- Cash Counting
- Data Inputting
- Deposit and Withdrawal Management
- Account Updating
Medical Skills
- Medical Scheduling
- Social Media Management
- Patient File Review
- Vital Sign Retreval
- Triage
- Patient Care
- Patient Injections
Administration Skills
- A lateral thinker with exceptional creative problem solving skills.
- Customer Service Excellence
- High Windows proficiency
- Documentation Review
- Standard procedure strategy and implications.
Personal Information
Title: Administrative Manager
References
Available on request
Timeline
Ramp Agent
Delta Air Lines, Inc
07.2023 - Current
Banquet Server
Lone Tree Golf Club
08.2022 - 07.2023
Manager
Sunshine Cleaning
12.2013 - 07.2022
Bank Teller
Wells Fargo
02.2013 - 12.2013
Medical Assistant
Dr. Sarah Wasserbeauer
08.2011 - 01.2013
Office Assistant
NSA Wireless
08.2007 - 07.2011
CPR Certification -
Certified Medical Assistant -
Medical Assistant Certificate -
Carrington College California
Similar Profiles
Robert SixtaRobert Sixta
First Officer at Delta Air Lines - Endeavor AirFirst Officer at Delta Air Lines - Endeavor Air
Mercadez HazelwoodMercadez Hazelwood
Team Lead, Customer Experience Supervisor at Delta Air LinesTeam Lead, Customer Experience Supervisor at Delta Air Lines
Paige MoorePaige Moore
Passenger Service Agent at Delta Air Lines, Inc.Passenger Service Agent at Delta Air Lines, Inc.
Jason PerezJason Perez
Flight Attendant at Delta Air Lines, IncFlight Attendant at Delta Air Lines, Inc
Esmeralda ValdovinosEsmeralda Valdovinos
Business Owner at LashUp LLCBusiness Owner at LashUp LLC