Summary
Overview
Work History
Education
Skills
Accomplishments
Generic

Hally Acuna

Retail Management
Oklahoma City,OK

Summary

Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.

Overview

3
3
years of professional experience
1
1
Certification
4
4
years of post-secondary education

Work History

Store Manager

Starbucks
Oklahoma City, United States
12.2020 - Current
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Skilled at working independently and collaboratively in a team environment.
  • Built positive and productive relationships with store and field leadership.
  • Exceeded sales targets with well-developed sales strategy and empowering team coaching.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels
  • Coached employees on product knowledge by using wide variety of training tools
  • Analyzed and interpreted store trends to facilitate planning
  • Devised processes to boost long-term business success and increase profit levels
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

Bachelor of Arts - General Studies

Oklahoma State University
Stillwater, OK
08.2013 - 05.2017

Skills

  • Verbal and Written Communication
  • Policy Development and Enforcement
  • Performance Assessment
  • Recruitment and Hiring
  • Customer Service Management
  • Analytical and Critical Thinker
  • Influencer over Dynamic Audience

Accomplishments

* Lean Six Sigma White Belt Champion

* Store Manager Trainer

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Hally AcunaRetail Management