Halo Prewitt
INDIANAPOLIS,Indiana
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
11
11
years of professional experience
Work History
Dispatch/Call Nurse
Agero, Inc.
11.2022 - Current
- Assessed and prioritized incoming calls to determine urgency and provided tailored medical advice
- Coordinated logistics for emergency and non-emergency patient transport with precision
- Delivered outstanding customer service by addressing patient inquiries and resolving concerns
- Ensured accurate documentation of all call interactions, adhering to legal and medical compliance standards
- Worked collaboratively with team members to meet and exceed service level agreements during peak call times
Special Forces Combat Medic
United States Air Force
02.2015 - Current
- Provided advanced medical care and life-saving interventions under high-pressure conditions in combat zones
- Trained and mentored team members in emergency medical procedures and battlefield casualty care
- Conducted preventive health measures, including vaccinations, wellness education, and disease prevention strategies
- Managed and maintained critical medical equipment, ensuring readiness for rapid deployment
- Complied with strict confidentiality and medical regulations while maintaining accurate medical records
Food Server
Waffle House, Inc.
01.2019 - 11.2022
- Provided prompt and friendly table service, ensuring all guests felt welcomed and valued
- Managed multiple tables simultaneously in a fast-paced dining environment, maintaining attention to detail
- Accurately processed cash and card transactions, balancing registers at the end of each shift
- Ensured cleanliness and orderliness of dining areas, adhering to health and safety standards
- Assisted in onboarding and training new team members to uphold the restaurant's service standards
Sales Representative Manager
Metronet
01.2019 - 11.2022
- Directed a team of sales representatives, providing training and ongoing support to drive performance
- Developed and implemented sales strategies that increased revenue and market share
- Conducted regular performance evaluations, offering constructive feedback and goal-setting guidance
- Fostered strong relationships with key clients, ensuring long-term satisfaction and repeat business
- Analyzed industry trends and sales data to refine strategies and improve overall team effectiveness
Crew/Assistant Manager
McDonald's
07.2014 - 01.2019
- Supervised daily operations, ensuring smooth workflow and high levels of customer satisfaction
- Trained and coached employees on operational procedures, food safety, and customer service excellence
- Managed inventory and supply orders to maintain stock levels and minimize waste
- Addressed customer concerns promptly, resolving issues to ensure a positive dining experience
- Monitored staff performance and compliance with health and safety regulations to uphold quality standards
Lifeguard
Indy Island
06.2014 - 01.2018
- Monitored pool areas vigilantly to ensure patron safety and compliance with facility rules
- Responded swiftly to emergencies, performing water rescues and administering CPR or first aid as required
- Educated swimmers on safety protocols and proper use of equipment to prevent accidents
- Conducted routine inspections of swimming areas and lifesaving equipment to ensure operational readiness
- Maintained a calm demeanor during emergencies, providing reassurance and direction to patrons
Education
Combat Medic Special Forces/Warfare -
USAF Air Command and Staff College
Bachelor's - Medical Science, Medical Clinical Sciences/Graduate Medical Studies
Ashworth College
05.2019
Chief Master Sergeant Leadership Associates - undefined
United States Air Force Academy
01.2018
Skills
- Cardiopulmonary Resuscitation (CPR)
- Medical Terminology
- Discharge coordination
- Care plan implementation
- Patient safety monitoring
- Receiving support
- Wound management
- Support case resolution
- Patient assessment
- Clinical documentation
- Nursing staff leadership
- Complaint resolution
Timeline
Dispatch/Call Nurse
Agero, Inc.
11.2022 - Current
Food Server
Waffle House, Inc.
01.2019 - 11.2022
Sales Representative Manager
Metronet
01.2019 - 11.2022
Special Forces Combat Medic
United States Air Force
02.2015 - Current
Crew/Assistant Manager
McDonald's
07.2014 - 01.2019
Lifeguard
Indy Island
06.2014 - 01.2018
Bachelor's - Medical Science, Medical Clinical Sciences/Graduate Medical Studies
Ashworth College
Chief Master Sergeant Leadership Associates - undefined
United States Air Force Academy
Combat Medic Special Forces/Warfare -
USAF Air Command and Staff College
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