Summary
Overview
Work History
Education
Skills
Timeline
Generic

Halona Homesley

Lago Vista,TX

Summary

I was a Office Clerk at Brookshire Brothers, adept in data entry and administrative support, that enhanced the office efficiency by maintaining accurate records and providing exceptional customer service. I demonstrated the ability to manage sensitive information and improve workplace productivity through organizational skills. I tried my best to excel in verbal communication, creating positive customer interactions and resolving complaints effectively. I'm seeking to maintain a full-time position that offers professional challenges utilizing my interpersonal skills, hard work ethic, and problem-solving skills. I am eager to learn new things and enhance my capabilities.

Overview

3
3
years of professional experience

Work History

Office Clerk

Brookshire Brothers
05.2023 - 06.2024
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Upheld strict confidentiality standards when handling sensitive client or company information in both digital formats or hard-copy documents.
  • Managed daily data entry and kept clerical information accurate and up-to-date.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.
  • Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
  • Maintained an organized and clean office environment to boost staff productivity and overall morale.

Store Assistant

The Beanstalk Consignment Shop
01.2022 - 04.2023
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Resolved customer complaints professionally, turning negative experiences into positive outcomes.
  • Enhanced store appearance by creating visually appealing displays, ensuring cleanliness, and organizing products for easy accessibility.
  • Assisted with inventory control measures such as cycle counts, physical inventories, and reconciling discrepancies in stock records.
  • Managed returns or exchanges efficiently, adhering to company policies while prioritizing customer satisfaction.

Grocery Clerk

Hillside Convience Store
01.2021 - 03.2022
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
  • Communicated with customers and staff politely and professionally to uphold store standards.

Education

GED -

Ged.com
Lago Vista, TX
03.2022

Skills

  • Data Entry
  • Maintaining records
  • Verbal Communication
  • Administrative Support
  • Customer Service
  • Clerical Support
  • Positive Attitude
  • Excel spreadsheets

Timeline

Office Clerk

Brookshire Brothers
05.2023 - 06.2024

Store Assistant

The Beanstalk Consignment Shop
01.2022 - 04.2023

Grocery Clerk

Hillside Convience Store
01.2021 - 03.2022

GED -

Ged.com
Halona Homesley