Halona Johnson
Washington,DC
Summary
Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.
Overview
2026
2026
years of professional experience
Work History
Assistant Project Manager
Goodwill Greater Washington
Washington, DC
05.2024 - Current
- Provides training with staff
- Assists with monitoring of the supplies
- Asist with glassware sterilization, collection and distribution process.
- Assist with training staff with ensuring staff the appropriate competency level at their particular work task.
Behavioral Job Coach
Project Redirect
Washington, DC
06.2018 - 05.2025
- Provided advocacy services for clients who need assistance accessing community resources.
- Connected individuals with relevant community resources and coordinated referrals.
- Encouraged positive reinforcement techniques with family members and other significant persons in the client's life.
- Provide supervision to individuals with mental or developmental disabilities.
- Analyze job tasks and ensure that individuals with a disability are considered for each task.
- Receive and prepare the intake service plan and supporting documentation for each individual.
- Developed and presented recommendations for necessary changes in policy or management style to supervisory staff.
- Process and write BSPs and ISPs: Behavioral Service Plans and Individual Services Plans.
Manager of Operations
Capital Entertainment
Washington, DC
- Implemented systems for tracking operational performance metrics.
- Planned and coordinated logistics for large-scale events or conferences.
- Ensured compliance with applicable laws and regulations related to operations.
- Enforced federal, state, local and company rules for safety and operations.
- Oversaw inventory management activities including ordering supplies as needed.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
Education
Bachelor of Science - Psychology
Liberty University
Lynchburg, VA05-1998
Calvin Coolidge Senior High School
Skills
- Project management
- Inventory management
- Behavioral assessment
- Training development
- Policy development
- Client advocacy
- Staff supervision
- Team building
- Problem solving
Timeline
Assistant Project Manager
Goodwill Greater Washington
05.2024 - Current
Behavioral Job Coach
Project Redirect
06.2018 - 05.2025
Manager of Operations
Capital Entertainment
Bachelor of Science - Psychology
Liberty University
Calvin Coolidge Senior High School
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