Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Halrisha McCoy

Gordo,Alabama

Summary

Experienced leader with a proven track record in guiding teams, managing complex projects, and achieving strategic objectives. Skilled at developing efficient processes and ensuring high standards are met while consistently aligning efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to excellence.

Overview

13
13
years of professional experience

Work History

Project Support Professional Team Lead

Lowes Home Improvement
01.2023 - Current
  • Conduct initial contact with customers and service providers to provide centralized contact information and project expectations to verify project scope and ensure alignment.
  • Contribute to quality assurance efforts by reviewing deliverables and ensuring alignment with company objectives.
  • Monitor project progress, identify risks and take corrective action as needed.
  • Liaise between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Train new hires on company policies and procedure related to project management best practices, promoting consistency in operational excellence.
  • Provide administrative support for multiple projects simultaneously, ensuring smooth operations across all initiatives.


Operations Supervisor

Tuscaloosa VA Federal Credit Union
05.2021 - 01.2023
  • Monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded and ensured compliance with regulatory standards and maintained operational integrity.
  • Developed strong relationships with branch personnel and other lines of business partners by facilitating regular leadership meetings to discuss progress on strategic goals, identify opportunities for improvement, and address challenges proactively.
  • Collaborated with sales teams to drive revenue growth through targeted branch sales by effectively presenting product features and benefits to potential customers.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Developed a successful sales team through rigorous coaching, performance management, and ongoing training.
  • Generated detailed sales reports and forecasts to analyze performance and track progress.

Branch Manager

Mariner Finance
08.2019 - 05.2021
  • Managed and motivated staff to meet goals and objectives relating to branch profitability, loan volume, credit quality, delinquency, and expense.
  • Made loan decisions up to established lending limits, closed consumer loans, and collected accounts in more critical stages of delinquency while ensuring adherence to state and federal guidelines.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Consistently and regularly coached branch staff by providing actionable feedback to achieve branch goals, minimize turnover, and created a positive branch environment.

Consumer Lending Lead

Bryant Bank
10.2016 - 11.2018
  • Reviewed credit reports thoroughly before making lending decisions, ensuring all relevant information was considered when assessing risk levels associated with a specific borrower profile.
  • Continuously updated knowledge of lending regulations, industry trends, and best practices to maintain a high level of expertise in the field.
  • Managed pipeline of loans from origination to closing, ensuring timely completion of each step in the process.
  • Implemented cross-selling strategies by promoting additional bank products during client interactions, increasing the institution's revenues.

Consumer Lending Supervisor

Regions Financial Corporation
10.2011 - 10.2016
  • Managed staff and day-to-day operations of consumer loan processing and funding execution while maintaining quality.
  • Optimized scheduling to ensure full coverage during peak hours without over-staffing, balancing customer service with cost efficiency.
  • Completed dashboard reporting on loan product funding, turn times, processor productivity, and customer service.
  • Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Education

Bachelor of Science in General Business -

University of Alabama
Tuscaloosa, AL
12.2026

Skills

  • Organizational Development
  • Process Improvement
  • Business Development
  • Cross-Functional Collaboration
  • Legal/Regulatory Compliance
  • Training and Development
  • Risk Management
  • Human Resources Management
  • Credit Policy Development
  • Profit and Loss
  • Strategic Planning
  • Operational Excellence

References

Available Upon Request

Timeline

Project Support Professional Team Lead

Lowes Home Improvement
01.2023 - Current

Operations Supervisor

Tuscaloosa VA Federal Credit Union
05.2021 - 01.2023

Branch Manager

Mariner Finance
08.2019 - 05.2021

Consumer Lending Lead

Bryant Bank
10.2016 - 11.2018

Consumer Lending Supervisor

Regions Financial Corporation
10.2011 - 10.2016

Bachelor of Science in General Business -

University of Alabama

Similar Profiles

CREATE PROFILE
Halrisha McCoy