Hal (William) Atkins
Austin,TX
Summary
Dynamic and self-motivated professional with extensive experience at restaurants in Austin since 2008, excelling in customer service and team leadership. Proven ability to enhance operational efficiency and train staff effectively. Skilled in problem-solving and maintaining high standards in fast-paced environments, consistently delivering exceptional guest experiences.
Overview
10
10
years of professional experience
Work History
Lead Server/Bartender
The Kitchen Austin
09.2024 - 09.2025
- Provided exceptional customer service by anticipating needs and ensuring satisfaction throughout dining experience.
- Collaborated with kitchen staff to streamline order delivery and improve communication processes.
- Assisted in training new staff on menu knowledge and service techniques to enhance team performance.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health and safety standards.
Server/bartender
Jack Allen's Kitchen
09.2021 - 09.2024
- Created new cocktails and work with bar manager in menu development
- Provided exceptional customer service by addressing guest inquiries and resolving issues promptly.
- Collaborated with kitchen staff to ensure timely food preparation and delivery for optimal guest satisfaction.
- Maintained cleanliness and organization of dining area, enhancing overall ambiance and guest experience.
- Assisted in training new servers on menu offerings, service procedures, and restaurant policies.
Bartender/Server
Plucker Wing Bar
11.2018 - 10.2021
- Crafted and served beverages efficiently in high-volume environment.
- Managed inventory levels
- Provided exceptional customer service in a very high-volume environment
- Trained new staff on bar procedures and drink preparation techniques.
General Manager/Pitmaster/Banquet Cordinator
Oakwood BBQ
10.2015 - 08.2020
- Led operational strategy to enhance productivity and efficiency across all departments.
- Streamlined processes resulting in improved workflow and reduced operational bottlenecks.
- Developed and implemented training programs for staff, enhancing team performance and skillsets.
- Managed budgets, forecasting expenses, and optimizing resource allocation for cost management.
Education
High School Diploma -
01-2013
Excelled in football,baseball,powerlifting, jazz band and wrestling while maintaining a very respectable G.P.A.
Skills
- ALWAYS STRIVING FOR EXCELENCE
- Problem-solving
- Attention to detail
- Team leadership
- Positive and friendly attitude
- Adaptable and quick learner
- Very broad (Restaurant Vision)
- Ability to thrive in a very high paced environment
- Self-Motivated
- Dependable
Timeline
Lead Server/Bartender - The Kitchen Austin
09.2024 - 09.2025
Server/bartender - Jack Allen's Kitchen
09.2021 - 09.2024
Bartender/Server - Plucker Wing Bar
11.2018 - 10.2021
General Manager/Pitmaster/Banquet Cordinator - Oakwood BBQ
10.2015 - 08.2020
Anderson High School - High School Diploma,
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