Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Halyn Argueta

Hyattsville,MD

Summary

Dynamic professional with extensive experience in customer service and front office management at DARCARS. Proven ability to enhance client experiences through effective communication and attention to detail. Skilled in cash handling and problem-solving, consistently achieving high customer satisfaction and operational efficiency. Committed to fostering a welcoming environment and supporting team collaboration.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

DARCARS
04.2025 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.

Assistant Store Manager

Roots Natural Kitchen
03.2023 - 05.2025
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Assisted in recruiting, hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Education

High Point High School
Beltsville, MD
05.2025

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Problem-solving skills
  • Team collaboration
  • Office organization
  • Oral and writing communication
  • Front office management
  • Log book monitoring
  • Email correspondence
  • Filing and sorting
  • Call answering and routing
  • Microsoft office
  • Payment processing
  • Greeting and seating clients

Languages

English
Spanish

Timeline

Front Desk Receptionist

DARCARS
04.2025 - Current

Assistant Store Manager

Roots Natural Kitchen
03.2023 - 05.2025

High Point High School

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Halyn Argueta