HAMAYUN KHAN
Alexandria,United States
Summary
Motivated and adaptable individual actively seeking opportunities to contribute to a dynamic team. Equipped with strong problem-solving skills, a quick learner with a passion for tackling challenges, and the ability to adapt to new environments effectively. Experienced in teamwork, customer service, technical troubleshooting and committed to delivering quality results. Open to roles where I can grow professionally, make a meaningful impact, and further develop my skills.
Overview
8
8
years of professional experience
Work History
Washington D.C Cab Driver
Department of For-Hire Vehicles (DFHV)
Washington, D.C.
01.2023 - Current
- Navigation Proficiency: Expertise in navigating Washington D.C.'s roads and traffic conditions
- Customer Service: Commitment to providing high-quality service and ensuring passenger comfort
- Safety and Compliance: Adherence to traffic laws and regulations specific to Washington D.C
- Adaptability: Ability to efficiently handle peak traffic times and adapt to route changes
- Vehicle Maintenance: Regular maintenance and upkeep of the vehicle to ensure safety and cleanliness
- Professionalism: Managing a diverse range of clients professionally and discreetly
- Local Knowledge: Familiarity with the city's landmarks, key locations, and quickest routes
Driver
Uber/Lyft
Washington, D.C.
07.2019 - 12.2021
- Customer Service Excellence: Provide high-quality service to a diverse range of passengers, ensuring a comfortable and safe journey.
- Receive consistently high ratings from customers, reflecting exceptional communication and interpersonal skills.
- Safe and Efficient Navigation: Utilize in-depth knowledge of the Washington, D.C., area to choose the best routes, ensuring timely and efficient transportation.
- Adhere strictly to traffic laws to maintain a safe driving environment.
- Vehicle Maintenance and Upkeep: Regularly inspect and maintain the vehicle to ensure it meets Uber's standards, and provides a clean, comfortable experience for passengers.
- Financial Management: Accurately track fares, and manage financial transactions.
- Utilize Uber's app features effectively for fare estimation, billing, and payment processing.
Assistant Manager
Domino's pizza
Arlington, Va
08.2016 - 07.2021
- Operational Management: Oversee daily store operations to ensure efficiency and effectiveness.
- Created monthly reports for senior management summarizing operational performance metrics.
- Team Leadership and Training: Supervise and train a team of 10, fostering a collaborative work environment.
- Manage staff scheduling, ensuring optimal staffing levels during peak hours.
- Customer Service Excellence: Resolve customer complaints and inquiries promptly, ensuring a high level of customer satisfaction.
- Assist in budget preparation, and maintain financial records.
- Inventory Management: Oversee inventory levels, order stock, and manage supplier relationships.
- Health and Safety Compliance: Ensure compliance with health and safety regulations.
- Marketing and Promotions: Assist in local marketing initiatives and promotional campaigns to increase brand visibility and sales.
Education
Certificate of Information Tech -
Neutronic Computer Media
Buner, Pakistan12.2012
Pre-Engineering -
Bise Swat
Swat, Pakistan05.2012
Diploma -
Al-Farooq Public School and Collage
Buner, Pakistan12.2009
Skills
- Time Management
- Customer Service
- Communication Skills
- Problem Solving
- Teamwork
- Ability to Work Under Pressure
- Computer Skills
- Leadership
- Microsoft Office
Languages
- English, Highly proficient
- Pushto, Native speaker
- Urdu, Native speaker
- Hindi, Highly proficient
Personal Information
- Date of Birth: 03/25/90
- Nationality: United States
Socialwork
Social Worker, Mashal Falahi Tanzeem, 06/01/11, 04/30/16, Buner, Pakistan, Engaged in frontline social work at Mashal Falahi Tanzeem, specializing in providing critical aid and support during natural disasters. Played a key role in crisis response, effectively coordinating resources and assistance to meet the urgent needs of affected individuals and communities. Demonstrated strong abilities in empathetic communication, ensuring that those in distress received compassionate and comprehensive support.
Timeline
Washington D.C Cab Driver
Department of For-Hire Vehicles (DFHV)
01.2023 - Current
Driver
Uber/Lyft
07.2019 - 12.2021
Assistant Manager
Domino's pizza
08.2016 - 07.2021
Certificate of Information Tech -
Neutronic Computer Media
Pre-Engineering -
Bise Swat
Diploma -
Al-Farooq Public School and Collage
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