Hamda Hassan
Minneapolis,USA
Summary
Dynamic case manager with a strong commitment to advocacy and client-centered care. Experienced in managing caseloads efficiently while ensuring that clients receive individualized attention and support. Proven ability to facilitate communication between clients and service providers, enhancing access to essential services and promoting optimal client outcomes. Compassionate and organized case manager candidate with extensive experience in mental health care, crisis intervention, and patient advocacy, adept at collaborating with multidisciplinary teams to enhance client well-being.
Overview
5
5
years of professional experience
Work History
Memory Care Aide
Ebenezer
09.2024 - Current
- Supporting individuals with Alzheimer’s or other dementia by providing specialized, patient, and compassionate care for daily activities, managing behavioral symptoms, and ensuring safety in various settings.
- Planning and facilitating memory-enhancing activities and social interactions to maintain cognitive health and well-being.
- Giving medications and treatments as delegated by a nurse and accurately recording the time and dosage.
- Ensuring medications are kept secure and maintaining an accurate inventory of supplies.
Case Management
Twins home health care
05.2023 - 06.2024
- Conducted comprehensive evaluations to understand a client’s unique physical, mental, and emotional challenges and needs.
- Demonstrated ability to collaborate effectively with multidisciplinary teams to enhance client outcomes and service delivery.
- Acted as a client advocate to secure the best possible care, resources, and services, and ensured their rights are protected.
- Maintained accurate and up-to-date case records, reports, and statistical data on outcomes and program effectiveness.
Individualized Home Support
Family Quality Care
04.2023 - 09.2023
- Supported access to healthcare, social services, and activities, and helping individuals to reach their health goals.
- Fostered household safety knowledge, community safety awareness, and teaching how to use emergency resources.
- Assisted individuals with problem-solving, crisis prevention, and developing positive strategies for daily challenges.
- Assisted with using and accessing community resources such as banks, stores, and social services.
- Assisted with meal planning, grocery shopping, and cooking to support healthy lifestyle practices.
Autism Behavior Technician
Smart Therapy Center
06.2020 - 10.2021
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Implemented learning programs communication, self-help, and play skills as written and instructed by BCBA.
- Focused on changing the child’s behavior by observing and measuring the behavior in real-life environments.
- Gathered behavioral data to track progress in reaching behavioral objectives identified in the behavior plan and periodically modify the plan, under the supervision of the BCBA, to adapt to the child’s response to the intervention.
Education
Associate of Applied Science - Nursing
Rasmussen University
06.2023
Associate of Arts - Liberal Arts
Minneapolis Community and Technical College
05.2020
Skills
- Strong Interpersonal Communication skills
- Patience
- Observation
- Empathy
- Crisis intervention
- Problem-solving
- Critical thinking
- Time management
- Case Planning
- Analytical thinking
LANGUAGES
English | Advanced
Arabic | Advanced
Somali | Native
Timeline
Memory Care Aide
Ebenezer
09.2024 - Current
Case Management
Twins home health care
05.2023 - 06.2024
Individualized Home Support
Family Quality Care
04.2023 - 09.2023
Autism Behavior Technician
Smart Therapy Center
06.2020 - 10.2021
Associate of Arts - Liberal Arts
Minneapolis Community and Technical College
Associate of Applied Science - Nursing
Rasmussen University