Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hamda Nawaz

Austin,TX

Summary

With a proven track record at Flex, I've led teams to operational excellence, enhancing productivity through employee development and data-driven insights. As a mentor at YMCA, I improved student outcomes, emphasizing child safety and motivational leadership. Skilled in operational efficiency and critical thinking, I excel in fostering team growth and meeting customer needs, achieving significant improvements without exceeding a numerical percentage.


Overview

3
3
years of professional experience

Work History

Operations Lead

Flex
07.2023 - Current
  • Enhanced team productivity by providing ongoing training and development opportunity.
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
  • Collaborated with cross-functional teams to achieve company-wide objectives and drive operational excellence.
  • Ensured strict compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.
  • Generated reports detailing findings and recommendations.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

After-School Site Coordinator

YMCA
01.2022 - 12.2022
  • Served as a mentor and role model to students, offering guidance and encouragement as they navigated various challenges in their lives.
  • Boosted overall student performance by providing academic support, tutoring services, and homework assistance.
  • Implemented conflict resolution strategies when needed to maintain a harmonious atmosphere among participants in the after-school program.
  • Continuously assessed program effectiveness using qualitative feedback from stakeholders along with quantitative measures of student outcomes.
  • Created an inviting space for students to relax or participate in recreational activities during their free time before or after classes.
  • Developed individualized learning plans for students requiring additional support, ensuring that their academic needs were met in the after-school setting.
  • Achieved high levels of parent satisfaction by maintaining open communication lines and addressing concerns promptly.
  • Created fun, age-appropriate activities for school-age children.
  • Supervised up to 36 students during outdoor exercise periods, monitoring group, and individual safety.
  • Attended professional meetings and conferences to maintain and improve professional competence.
  • Established a safe and inclusive learning environment, fostering positive relationships among students, staff, and parents.

Education

No Degree - Business Management

Austin Community College
Austin, TX
10-2028

High School Diploma -

Cedars International Next Generation High School
Austin, TX
05-2022

Skills

  • Operational efficiency
  • Motivational attitude
  • Team Training
  • Task delegation
  • Critical thinking
  • Cycle counting
  • Production
  • Professionalism
  • Staff supervision
  • Employee development
  • Delegation
  • KPI tracking

Languages

English
Native or Bilingual
Urdu
Native or Bilingual
Hindi
Professional Working
Punjabi
Full Professional

Timeline

Operations Lead

Flex
07.2023 - Current

After-School Site Coordinator

YMCA
01.2022 - 12.2022

No Degree - Business Management

Austin Community College

High School Diploma -

Cedars International Next Generation High School

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Hamda Nawaz