Hamdan Iqbal

Provided administrative support to IT department managers and staff. Managed office operations, including scheduling appointments, coordinating meetings, and maintaining files. Assisted with the preparation of reports and presentations. Managed customer inquiries and requests. Provided technical support to employees. Maintained IT department inventory and supplies. Ordered and distributed office supplies. Booked travel arrangements for IT staff. Submitted and reconciled expense reports. Provided general support to visitors.

Processed orders accurately and efficiently, achieving a 100% accuracy rate. Prepared food and beverages according to Dunkin' Brands operational standards, ensuring that all products were fresh and high quality. Maintained a clean and organized workspace, contributing to a safe and sanitary environment. Stocked shelves and coolers, ensuring that all products were available to customers. Assisted with food preparation and cooking, helping to produce high-quality food in a timely manner.

Performing order processing – taking accurate food orders from guests in a fast and timely manner. Responsible for preparing all of McDonald’s varieties, following established procedures. Performs housekeeping duties to keep the facility and equipment clean and inviting. Participates actively with other crew members and managers to meet sales target during your shift. Ensures items are well stocked. Gives genuine attention to every guest, treating them with genuine friendliness and care. Ensures fast and timely food service to guests, adhering to McDonald’s food safety guidelines. Assists in the training of new employees. Ensures to follow all McDonald’s safety and security procedures. Completes other assigned tasks.

Customer service: Interacting with customers in a friendly and professional manner to address their needs and inquiries. Retail operations: Knowledge of retail operations, such as stocking shelves, setting up displays, and handling cash transactions. Inventory management: Ability to manage inventory levels, restock shelves, and keep track of product information. Cash handling: Familiarity with point-of-sale systems and ability to accurately handle cash transactions and make change. Time management: Ability to prioritize tasks and manage time effectively to meet the needs of the store and customers. Teamwork: Experience working collaboratively with others to complete tasks and meet store goals. Communication: Strong verbal and written communication skills to effectively interact with customers, coworkers, and management. Attention to detail: Ability to pay close attention to detail and maintain a clean, organized, and well-stocked store. Problem-solving: Ability to troubleshoot and solve problems as they arise in a fast-paced retail environment.

Helped provide IT support and website management for a non-profit organization, ensured seamless operation of its website as well as any issues during meetings with equipment such as projectors, speakers, and microphones. Oversaw the design, development, and regular maintenance of the website to improve user experience and functionality.