Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Hamdi Aden

Grovecity

Summary

I'm a respectful, dedicated and loyal individual who has a great deal of motivation and ambition. I love to learn, and am always up to a challenge. I am also Trilingual. I get along well with others, while also working very efficient on my own. I am seeking a position where I can grow and excel while giving my best to an employer.

Overview

9
9
years of professional experience

Work History

Retail Sales Consultant

Wireless Champs
Columbus
07.2012 - 11.2014
  • Sell all products and services offered by the Company
  • Meet all sales objectives
  • Handle all administrative aspects of the sale including: completing customer contracts and warranties, pulling products from inventory, accepting customer payments and filing the completed orders
  • Pricing plans, promotions, and service features
  • Handle service inquiries from customers
  • Provides efficient, courteous customer service and assistance in all aspects of product offerings and services
  • Being friendly and courteous

Call Center

Garden City Group
Dublin
06.2011 - 04.2012
  • Taking inbound and making outbound calls for a third party claims administrator, taking calls for over 300 different cases, some of them were class action settlements, bankruptcy cases and legal noticing, assisting callers with their questions and also educating them about the deadlines and paperwork

Security Officer

RSIG Security
Columbus
10.2008 - 05.2011
  • Patrol facility or man post as instructed and serve as a general security presence and visible deterrent to crime and client rule infractions
  • Detect suspicious activities and watch for criminal acts or client rule infractions at or near assigned post which may be a threat to the property, client or employees at the site
  • Report all incidents, accidents or medical emergencies
  • Respond to emergencies, such as medical and bomb threats; and to alarms, such as fire and intrusion by following emergency response proceedings

Cashier/Valet

Parking Solutions Inc
Columbus
05.2006 - 08.2008
  • Making Sure that the ticket machines are properly operating
  • Collecting the fees from the customers assisting the customers
  • Cleaning the garage and the booth
  • Assisting the Valet crew on my days off at Easton
  • Complete additional duties as assigned by supervisor

Claims Administrator

Sedgwick CMS
Hilliard
  • Managing Short term and FMLA claims
  • Submitting paper to claimant and also faxing forms to medical forms to the treating physician(s)
  • Explaining the process and also deadlines
  • Sending out reminders through out the life of the claims
  • Making sure sufficient supporting medical is provided and making accurate decisions

Education

High School Diploma -

Franklin Heights High School
Columbus, Ohio
05.2004

2 years of college -

Ohio State University

Skills

  • Knowledgeable about computers
  • Trilingual
  • Excellent Communication Skills
  • CPR Trained
  • Excellent Customer Service Skills

Accomplishments

  • I have multiple Leadership Awards from OSU.
  • Won first place at the OSU poetry Slam.
  • Part of the Dublin little league coaching.
  • Ohio teen suicide prevention advocate.

Timeline

Retail Sales Consultant

Wireless Champs
07.2012 - 11.2014

Call Center

Garden City Group
06.2011 - 04.2012

Security Officer

RSIG Security
10.2008 - 05.2011

Cashier/Valet

Parking Solutions Inc
05.2006 - 08.2008

Claims Administrator

Sedgwick CMS

High School Diploma -

Franklin Heights High School

2 years of college -

Ohio State University

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Hamdi Aden