HAMDI HEDFI
Castle Rock,CO
Summary
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Dedicated and versatile professional with over four years of experience in grocery management, inventory control, and customer service, complemented by a strong background in middle school education. Skilled in team leadership, operational efficiency, and financial oversight, with proven expertise in inventory management, store planning, and vendor coordination. Proficient in utilizing tools such as Sage 100, Odoo, and Excel to streamline processes and maintain accuracy. Bilingual in French and Arabic, with a strong commitment to fostering positive customer and team interactions. Adaptable and results-driven, with a passion for improving organizational performance and enhancing customer satisfaction.
Overview
13
13
years of professional experience
Work History
Grocery Manager
King Soopers
Castle Rock, CO
03.2020 - 11.2024
- Directed grocery operations, including inventory control, stock ordering, and strategic product placement to enhance store efficiency and customer satisfaction
- Maintained accurate inventory through systematic tracking, timely ordering, and coordination with suppliers, achieving a high level of inventory accuracy and minimizing discrepancies
- Operated forklifts and managed large product shipments, facilitating smooth logistics for receiving and distributing goods across the store
- Planned and executed seasonal and promotional store layouts, improving the shopping experience and aligning with company merchandising standards
- Trained and led a team of employees on efficient stocking practices, safety protocols, and customer service techniques to ensure optimal performance and adherence to standards
- Monitored and met daily sales targets, utilizing performance metrics to develop strategies for improving store productivity and profitability
Controller
Infoshop
Tozeur
07.2017 - 11.2019
- Managed cash flow, conducted profit and loss analysis, and ensured tax compliance across four stores to maintain financial integrity
- Developed and maintained inventory tracking spreadsheets, monitoring stock levels and prices to improve cost efficiency
- Counted and balanced daily cash drawers, prepared accurate bank deposits, and collaborated with suppliers to negotiate pricing and manage stock
Manager
Mazzaro Shops
Tozeur
03.2019 - 08.2019
- Oversaw human resources, cash management, and inventory control processes, optimizing operations to enhance overall efficiency
- Provided training and oversight to employees, ensuring consistency in service quality and store operations
Substitute Teacher
Chokratsi Middle School
Tozeur
09.2017 - 05.2018
- Taught Science and Physics to grades 7–9, tailoring instructional approaches to support diverse learning needs and foster student engagement
Travel Agent
Bedya Travel Agency
Tozeur
01.2012 - 08.2017
- Managed client travel arrangements, coordinated itineraries, and ensured customer satisfaction through personalized service
- Organized transportation and excursion logistics for diverse clientele, accommodating multilingual and multicultural needs
Education
Bachelor’s - Physics and Applications (Fluid Mechanics and Thermal Science)
University of November 7 of Cartage
Bizerte07.2010
Skills
- Inventory Control
- Forklift Operation
- Receiving
- Store Planning
- Employee Training
- Cash Handling
- Bank Reconciliation
- Profit and Loss Analysis
- Financial Reporting
- Sage 100
- Odoo
- Excel
- VMware
- Linux
- System Administration
- Middle School Math and Physics Instruction
- Math Tutoring
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: U.S. for any employer
Timeline
Grocery Manager
King Soopers
03.2020 - 11.2024
Manager
Mazzaro Shops
03.2019 - 08.2019
Substitute Teacher
Chokratsi Middle School
09.2017 - 05.2018
Controller
Infoshop
07.2017 - 11.2019
Travel Agent
Bedya Travel Agency
01.2012 - 08.2017
Bachelor’s - Physics and Applications (Fluid Mechanics and Thermal Science)
University of November 7 of Cartage
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