Hamdi Ibrahim
Tustin
Summary
Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.
Overview
3
3
years of professional experience
Work History
Dasher
Doordash
07.2024 - Current
- Improved customer satisfaction by providing timely and accurate deliveries.
- Managed multiple orders simultaneously, prioritizing tasks to ensure efficiency.
- Maintained excellent ratings by consistently delivering orders in a professional manner.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
Crew Member
McDonalds
01.2022 - 11.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Stocked shelves to organize aisles in assigned department.
- Operated cash register to ring up final bill and process various forms of payment.
Education
Bachelor of Science - Accounting
California State University, Fullerton
Fullerton, CA05-2026
Associate of Science - Business Administration 2.0
Irvine Valley College
Irvine, CA05-2024
Skills
- Quick decision making
- Patience and tolerance
- Reliability and punctuality
- Safety awareness
- Excellent time management
- Customer service
- Quick learner
- Decision-making
Languages
English
Full Professional
Ethiopian
Professional Working
Spanish
Limited Working
Interests
- Playing Sports
- Gym Workouts
- Web Development and Design
- Hiking
Timeline
Dasher
Doordash
07.2024 - Current
Crew Member
McDonalds
01.2022 - 11.2022
Bachelor of Science - Accounting
California State University, Fullerton
Associate of Science - Business Administration 2.0
Irvine Valley College
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