A results-driven individual with a background in Computer Science with added skill in using AI/ML to build software products that solve daily problems. Based on my passed and current positions held, I have a proven ability to lead teams, improve operational efficiency, and solve complex problems. Adapt at strategic planning and process improvement, with a strong focus on collaboration and achieving measurable outcomes. Skilled in monitoring systems and incident reporting, while leveraging strong problem-solving abilities to quality assessment, ensuring optimal security operations and client satisfaction.