Hameed Habeeb
Houston,TX
Summary
Proficient patient-focused care representative , adept at coordination of high quality care, and proficient in-depth knowledge of case management. With 6 years of experience in patient's care coordination and 10 years experience in clinical administrative work, integrating both together to yield excellent results towards the overall betterment of patient's health.
Excellent multi tasker , team oriented, resourceful, exquisite interpersonal communication skill and well-versed in accurate documentation and committed to providing quality continuity of patient care.
Overview
4
4
years of professional experience
Work History
Patient Care Manager
Community Healthcare Network
New York, New York
04.2022 - 11.2025
- Gathered comprehensives initial assessment/ yearly reassessment which entails of patient's pyschosocial DEMOGRAPHICS, MEDICAL, MENTAL HEALTH, PHQ-9, HOUSING, FAMILY, LEGAL, ADL, EMPLOYMENT, EDUCATION AND RISK ASSESSMENT.
- Create person centered care plan goals , task and follow up with gaps in care .
- Completion of billing monthly
- Led care coordination efforts, ensuring effective communication among all parties involved in a client's care.
- Educated clients and families on disease management, prevention strategies, and healthy lifestyle choices.
- Provided crisis intervention services as needed, ensuring client safety and access to appropriate resources.
- Conducted regular follow-up with clients to assess satisfaction with services and identify any unmet needs.
- Maintained comprehensive records of client assessments, care plans, and progress notes in compliance with regulatory standards.
- Ensured compliance with all federal, state, and local regulations governing client care and privacy.
- Managed caseloads effectively, prioritizing needs and ensuring timely access to necessary services.
- Coordinated patient care plans for diverse populations in community healthcare settings.
- Facilitated communication between patients and healthcare teams for improved service delivery.
- Coordinated communication between physicians, nurses, and other health care professionals to provide comprehensive patient care.
- Collaborated with interdisciplinary teams to coordinate discharge planning and post-discharge follow-up activities.
- Link patient to community based services e.g Adult day care program, vocational service centers
- Conduct IDT meetings with member's of patient's care team; Medical and mental health providers, family members, caregivers, school team etc.
- Monitored care plan to evaluate effectiveness, document interventional achievement and suggest changes.
- Used motivational interviewing to educate, support and motivate change.
- Advocated for clients, serving as a liaison between individuals, families, and healthcare professionals.
- Developed and maintained positive relationships with clients, families, and healthcare providers to support integrated care.
- Facilitated interdisciplinary team meetings to discuss client progress, challenges, and adjustments needed in care plans.
Education
MBA - Human Resources Management
Southern University And A&M College
Baton Rouge, LA12-2023
Bachelor of Science - Business Administration
Oduduwa University
Nigeria11-2019
Skills
- Ability to gather efficient and comprehensive client assessment/reassessment
- Able to develop, implement and monitor members/patient's life plan within required timeframe by leading an interdisciplinary team planning process, with the person at the center
- Well versed in accessing, obtaining, completion of MEDICAID/MEDICARE and other MCO documents such as 2015 and 2020 Mas transportation form, M11Q form, Medicaid recertification forms, medical authorization forms
- Efficient use of EHR such as ; Medisked, CHOICES, ECW , Epaces, Foothold care management (FCM) for timely input of documentation
- Ability to utilize superior communication skills to motivate staff and develop effective working relationship
- Proficiently able to maintain member/patient's continued eligibility for care management through the completion of an annual level of care (Re)Determination, ensuring OPWDD eligibility is maintained and enrolling in the Home and Community Based Waiver Services (HCBS)
- Crisis management; excellently trained to diffused escalated patient's concerns/complaints
- Team leadership ability to coach , managed, over 10 case management personnel to develop a team focused on patient's need and care
- Years of experience in helping patients access and complete documents required by human resources administration for state/federal benefits eg applying and recertification of SNAP, social security , disability, NYCHA, pension and more
- Ability to handle/ work with high need patients and a caseload of patients with both medical and mental health diagnoses
- Years of experience in care coordination garnered
- community based services that patients can be linked to eg Food pantry, Adult day care center, free vaccine centers
- Knowledgeable and quite resourceful in regards to information about programs, facility, centers that offers/support patients eg outpatient substance abuse programs, home care agency, free eye exam clinic, free mammogram mobile clinic
- Familiarity with brief, structured intervention techniques (eg motivational interviewing, behavioral activation and analysis) when appropriate
- Experienced in gathering , handling, and documentation of patient's information while complying with HIPPA guidelines
- Professionally trained in good communication skills , and relationship between Patient and other members of patient care team
- Competent in use of Microsoft office to create , edit, print content, using the program for research and creation of professional documents
- Competent in use of Excel spreadsheet to outlay case load coverage eg, patient who is due for face to face meeting, patient who needs an updated task in care plan
- Efficient use of Microsoft outlook for up to date communication with team members , calendar scheduling and task updates
- Ability to effectively collaborate with other team members
Timeline
Patient Care Manager
Community Healthcare Network
04.2022 - 11.2025
Bachelor of Science - Business Administration
Oduduwa University
MBA - Human Resources Management
Southern University And A&M College